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A missing commercial invoice is causing a delay.

ken812001
Honored Guest
Hello , I am Taiwanese
I order the oculus rift at 2017/9/25,but There is a problem with ups have been 3 days
can somebody help me to solve this promlam......The oculus team always told me to be patient and wait
I really want to play VR ,plz help me...
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5 REPLIES 5

cybereality
Grand Champion
Only Oculus can help in this situation. The best thing is to just wait or follow up on the ticket if too much time has passed. Thanks.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

ken812001
Honored Guest
How long do i need to wait for..
Just missing a invoice i think,can you help me to remind them plz...
my order number is 61300535746999 plz.....
i dont want to give up my oculus rift yet

cybereality
Grand Champion
Please send me a private message then with your ticket number. I can check on monitor. Thanks.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

ken812001
Honored Guest
HI,Cybereality

I Already send the private message with my ticket number,plz help me...
What can I do ..i always got Oculus Support with auto template response and  investigate all the time

cybereality
Grand Champion
I sent you a private message. Thanks.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV