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Advantage of preordering the touch controler directly from Oculus

MarkusVR
Explorer

Hi all,



I'm one of those people that preordered a Rift on
the first possible day January 6th this Year.

Therefore I am eligible to also preorder the touch
controller.



Fine!



But I don't see the point.

When I order directly here at Oculus I'll have to
pay 199$ and I assume that I will have to add shipment and tax to that also

and will possibly receive the controller when I
have luck and shipment goes well on December 6th like all other people around
the world.



But when I preorder for instance at Amazon
Germany, I'm sure that the cost is 199€ without additional fees.

And with Amazon I can be sure that I hold them
exactly on December 6th in my hands.



So why for God’s sake should I preorder directly
from Oculus?



What is my advantage that makes up the uncertainty of shipment and the tax and shipment cost?




Is there anything important I'm overseeing?




Greetings

Markus

19 REPLIES 19

cybereality
Grand Champion
Well, Oculus is providing free shipping on Touch, so no uncertainty there. I believe in the EU, VAT is included in the price. I'm not sure there are any hidden fees. But you are free to order from wherever you like.
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MarkusVR
Explorer

Hi cybereality,



thanks for your quick response.





Glad to hear that I'm free to order wherever I
like.



Although that is not exactly the answer I was
waiting for.



When I preordered my Rift back in January, Oculus
spoke about the qualifying for being able to pre order the touch controller in
a way, that made me (and others) expect something special.



Kind of a reward for preordering the rift.



In the meantime I defended Oculus and the Rift several times when it
comes to reviews At Amazon. Said it’s a better product than the Vive. It’s the
original. Being really kind of a fan boy of the rift.



And now when it actually comes to preordering the touch controllers, you
say me there is nothing special and I’m free to order elsewhere.



I’m no native English speaker but I hope I was able to make my disappointment
clear.



First the very unprofessional handling of the Rift with months of delay
and now something similar with the touch controllers…



I think one could expect more sensitivity and

professionalism from such a big company like facebook.



What do you think?



Greetings



Markus

JohnnyDioxin
Expert Trustee
You do have something 'special' - if there ain't enough to go round, you'll get yours first. That's how I always saw it - simples 🙂

i5 9600k @4.5GHz; 16GB DDR4 3200; 6xSSD; RTX2080ti; Gigabyte Z390D Mobo
Rift CV1; Index; Quest; Quest 2

TwoHedWlf
Expert Trustee

MarkusVR said:

When I preordered my Rift back in January, Oculus
spoke about the qualifying for being able to pre order the touch controller in
a way, that made me (and others) expect something special.



Kind of a reward for preordering the rift.



So, you're angry that when they said you also get your order in the Touch pre-order queue reserved that they're giving you a reserved place in the Touch pre-order queue?

Because it sounds like they're giving you exactly what was promised.  

Warbloke
Superstar
I think hes just saying that when he bought the Rift... to encourage him to buy quickly and preorder the rift... this deal was sweetened at the time by also selling an extra advantage.... that is you get something 'extra' for backing early...(that being a priority status in the Touch queue should you later order one) 
Clearly this 'added incentive' and the advantage it brings should not later be available to those who did not 'preorder'.

He now is disappointed, as it appears those who did not pre-order can obtain the rift on the same day/ perhaps sooner if they buy from a Store... which takes away his feeling of feeling special in some way.

If Oculus runs out of stock, and you are in a priority queue... great... you will be ahead of others who didn't pre-order when stock is available.

Its sad though, that the stores out there when they get their stock allocation, Touch can be bought on a first come first served basis... so even those who did not preorder the rift can still buy from a store, and get one... maybe even before someone who did preorder (a rift) and buy from Oculus.
"You can't believe everything you read on the Internet " :- Abraham Lincoln 

Map63Vette
Adventurer
At this point it seems the only real benefit to ordering direct is that Amazon might only have a limited amount allocated to them, while Oculus doesn't have that same restriction, so Amazaon might only be able to accept so many orders.

I kind of agree with the OP though.  The deal when buying the Rift made it sound like you'd get priority purchase on the Touch, but it seems like anyone can order a Touch at Amazon and get them same day.  There's not really anything to "sweeten the pot" in ordering from Oculus like it seems there would be.

Dreamwriter
Rising Star
But, it wasn't about "sweetening the pot", it wasn't about any special bonus, it was about getting your shipment on time. The Rift had problems with that, so they let people save their spot in line for the Touch, with the same spot in the queue they had for the Rift, in case that had the same shipping problems. It appears that the Touch won't have a shipping problem, so unless they get far more preorders than expected, the queue won't be needed. This is a good thing.

Aside from the guarantee of getting yours earlier if they do sell out the first shipment, the other advantage of ordering from Oculus is free shipping.

Warbloke
Superstar

It all comes down to what Oculus said in order to give the illusion of an incentive to rush into buying the Rift.
What did they actually say.... versus what people assumed it actually meant.

I think clever marketing wording so that later Oculus can argue... we at Oculus honoured/ did what we said was at play... 

Oculus is just one seller... if you rush into buying the Rift super early from them... then should you later purchase the Touch from them... then you will get prioritised in 'their' queue as a reward) 

They just were not 'that' clear therefore as they did not mention that other stores/ retailers will get stock to sell on the same day..

As they were NOT that clear... The expectation/ meaning that many folk will have taken here... is that our reward would be to get the Touch before others who did not preorder the Rift....


Turns out this is not the case, and Oculus could have been clearer in saying, by the way... Oculus is only one seller and its only our queue/ stock that will get prioritised.   Other Retailers will also get stock on the same day, so you people who did not preorder the Rift will be able to buy from them, and obtain the Touch perhaps sooner than those who in fact did preorder the rift.
For many therefore.. the illusion of the reward Oculus offered for enticing / misleading people into rushing into buying a Rift... comes as a disappointment when they later learn the 'reward' is nothing more than an illusion covered by clever marketing to push Rift sales early to compete with Vive at the time.
Anyone upset... don't be... as Oculus due to the clever wording can always say hey... we did what we said... not our fault most customers wil have assumed this meant something, and we cant be responsible for what you all 'thought' we meant.


I also rushed into buying the Rift, and honestly, the idea sold to me  at the time that the Touch Priority queue thing as an added incentive while not the only reason I bought early, was 'part' of the reason I jumped sooner rather than later.  I believed when the Touch came out, I would get it BEFORE folk who did not back the Rift while at preoder stage.

Now I ordered the Touch from Amazon, as I later saw no advantage in buying from Oculus.
I did have 'priority status' had I bought from Oculus... but as I say... I saw no advantage as I could get this same day from Amazon.
It does annoy me a little but, than someone else who did not preorder the Rift could also buy from Amazon the same day I did, and perhaps get one sooner than someone who ordered from Oculus direct.

I actually feel Oculus should fulfil all Touch orders of those who preordered the RIFT from them direct... BEFORE they give any stock out to the stores to sell.
If this meant I would now have to wait longer - I would accept this as I feel its fairer !

Perhaps they will have enough stock for all though... so it becomes a non issue.


Edit: I also got free next day shipping from Amazon (Im a Prime member)

"You can't believe everything you read on the Internet " :- Abraham Lincoln 

Warbloke
Superstar
Id just add its pretty widely accepted (even by Oculus) that their Rift launch was not smooth, had issues and could have been much better.
I remember reading somewhere that they said something like 'lessons have been learned etc... and to judge us on out Touch Launch'

Ok - will do.... but honestly... I feel that if even one person out there who pre-ordered the RIFT does not get their Touch, having bought it from Oculus direct (having had the 'priority' reward) before or at least on the same day as someone else who did not pre-order the RIFT regardless of where they ordered it from...
... I would say they failed (again).

Hopefully not though...
"You can't believe everything you read on the Internet " :- Abraham Lincoln