08-19-202404:47 AM - last edited on 08-19-202410:26 AM by NolaBaby
Hi all,
I'm posting this both as a complaint and a warning for anyone else thinking of buying one of these devices. In summary /tldr - don't.
Background:
I have been a VR user since the early Oculus days, so pre-facebook takeover. I'd built up a library of games across the Oculus store and Steam in that time, and have never had a problem pre-Quest headset days. My son also uses the headset and we've now had the dreaded age verification process sprung on us. What an absolute sh---show of a process that's just taken me nearly 3 hours of an endless loop to get through (seriously, what a JUNK process - I've had to switch between browsers, do part of it on my phone, part on my pc, use several different credit cards to confirm I'm an adult - several because some just wouldn't do anything when you click "OK").
So I thought I'd do the sensible thing and create my kid an account alongside my own so I could better control usage. That was a BIG BIG BIG mistake. I'd handed over my account to my kid and created a new one for me as the parental account figuring I could just use the original one to play my games- at no point in the process does it spell out what this means. Let me spell it out for anyone thinking of doing the same - if your kid is under 13, YOU LOSE ACCESS TO ANY GAMES with a higher rating. There is NO WAY to allow these games in the parental controls - greyed out. Gone.
What's even worse - YOU LOSE ACCESS TO THE QUEST 3 LINK with NO WAY to allow it from parental controls. I have now lost access to every game I've purchased on the PC app. Every single one.
Protip for those on the fence about the Quest - do yourself a favour and go with a different brand. If you do insist on buying this utter turd, then for the love of god, never ever buy games from the Oculus store as Meta will revoke them on a whim. Let your kid use your headset? You're risking your library (heaven forbid you should ever want to let other people use the headset you've paid a lot of money for).
My advice is that if you have a PC that you want to use, then only buy your games on Steam. At least they're not utter muppets when it comes to implementing sensible controls. If I've confirmed I'm an adult, I should have the ability to decide what apps are allowed, especially when you've taken my money and ran.
I'm now down hundreds of pounds on software I have paid for because Meta are incapable of implementing sensible parental controls. I'm not asking for advice because the headset is going in the bin, but please see this as a cautionary tale - take your business to a platform that doesn't treat you as a criminal.
