First of all I want to say that I was super excited when I got my oculus rift s. 3 of my buddies got it the same day and I thought I was just going to jump right in and play. Now i’m on day 5 of trying to get this thing to work...
This thread may be a bit of a rant, but I think it’s justified. And if anyone can help me out I would be thankful.
Lemme start by saying my oculus meet and exceeds all requirements. Everything is green checkmark + except processor which is green checkmark -. So my system should run oculus no issues. However that’s not the case.
So the main issue with my oculus is the black screen. I put my headset on, i briefly see an oculus logo then it dissapears. Now all I see is the 3 dot loading bar in the middle of my screen and once in a while I will see 2 white dots in the background that respond to my controllers. Those vanish aswell, sometimes they come back. So i just stare into the abyss of eternal loading screen.
Here is a list of things I’ve tried to fix my issue:
Adding an expansion usb 3.0 card as I heard many usb 3.0 ports don’t do the job properly.
Tried 2 different videos cards that I know work.
(rx 480 and a vega frontier)
reinstalled drivers for video cards
made sure that my camera privacy setting in windows was set properly.
made sure that the usb port doesn’t power off in power management settings.
made sure rift doesn’t power off in the usb settings.
added a usb 3.0 powered hub thinking that maybe for some reason oculus wasn’t getting enough power.
I’ve reinstalled oculus 15 times.
30 to 40 times if you count the failed downloads and installations.
I have windows 10 pro fully updated. I have done everything I could think of. This is the rant part— I am honestly pretty dissapointed and defeated right now. Even the first dev kit oculus worked right out of the box for me. I had super high hopes for this one. I question the reason oculus would decide to power a device over usb 3.0 when everyone knows usb is unreliable at best when it comes to that. Usb is the wild west when it comes to quality. Was it really that unreasonable to put a simple wall outlet plug on there?? Something standard that will work. Why doom your device from the start with something so unreliable?
Now for the oculus software... I found it hard to believe this software was pushed out by a multi billion dollar company. I’ve seen amatuer software more polished than this. Let’s start with the download once you run the setup. The download is 7.18GB a number burned into my head at this point. If at any point during the download your connection is interrupted the installation will fail, but it doesn’t fail nicely. Instead of picking up where the download left off once your connection returns you are forced to delete what was already downloaded and start over fresh. Again was it really that unreasonable to put incremental downloading system in place? My download failed at 5.5gb of 7.18gb— why is it that I have to redownload from the start when 5.5gb of it was already downloaded.
okay— i’ve finally made it through the tedious download process. Now it’s installing... I must be in the clear now. I am now at 75% installed then boom. Installion fails with no reason why displayed. What really amazes me here is that if you attempt to install it enough times it will eventually install. It baffles me how you guys could even pull something off like that. How does something SOMETIMES install??? I’ve never seen that. At least show some reasonable error messages so I can figure out what the issue may be.
Next up, the installion screen itself. If you even drag the window what so ever the button to advance to the next step will be totally unclickable. It falls behind the windows taskbar at the bottom of the screen and there is no way of recovering that. Try to drag the window up and it just snaps back down behind the task bar. Again why make things complicated when it could have been made so much simpler? I know it can’t be aesthetics because there is nothing pretty about that installation window. a standard window with a proper frame on it would have done just fine.
Next why on earth was it ever thought to be a good idea to power 2 screens, the oculus system board, 5 sensors / cams with a single usb 3.0 port. The limits are being pushed on a usb 3.0 standard that is already unstable because of manufacturing practices. Why do this??? USB should be strictly for sensor data, not power when it comes to something like this.
I am not a person to complain, but this whole situation really has me upset. I’ve done everything I possibly could before I made this post. Really disappointed that something like this would be allowed to be shipped out this unpolished. I am not sure the rift is the right choice anymore. Vive seems to work right out of the box and they clearly seen the issues with usb so they avoided it for power supply.
This thread may be a bit of a rant, but I think it’s justified. And if anyone can help me out I would be thankful.
Lemme start by saying my oculus meet and exceeds all requirements. Everything is green checkmark + except processor which is green checkmark -. So my system should run oculus no issues. However that’s not the case.
So the main issue with my oculus is the black screen. I put my headset on, i briefly see an oculus logo then it dissapears. Now all I see is the 3 dot loading bar in the middle of my screen and once in a while I will see 2 white dots in the background that respond to my controllers. Those vanish aswell, sometimes they come back. So i just stare into the abyss of eternal loading screen.
Here is a list of things I’ve tried to fix my issue:
Adding an expansion usb 3.0 card as I heard many usb 3.0 ports don’t do the job properly.
Tried 2 different videos cards that I know work.
(rx 480 and a vega frontier)
reinstalled drivers for video cards
made sure that my camera privacy setting in windows was set properly.
made sure that the usb port doesn’t power off in power management settings.
made sure rift doesn’t power off in the usb settings.
added a usb 3.0 powered hub thinking that maybe for some reason oculus wasn’t getting enough power.
I’ve reinstalled oculus 15 times.
30 to 40 times if you count the failed downloads and installations.
I have windows 10 pro fully updated. I have done everything I could think of. This is the rant part— I am honestly pretty dissapointed and defeated right now. Even the first dev kit oculus worked right out of the box for me. I had super high hopes for this one. I question the reason oculus would decide to power a device over usb 3.0 when everyone knows usb is unreliable at best when it comes to that. Usb is the wild west when it comes to quality. Was it really that unreasonable to put a simple wall outlet plug on there?? Something standard that will work. Why doom your device from the start with something so unreliable?
Now for the oculus software... I found it hard to believe this software was pushed out by a multi billion dollar company. I’ve seen amatuer software more polished than this. Let’s start with the download once you run the setup. The download is 7.18GB a number burned into my head at this point. If at any point during the download your connection is interrupted the installation will fail, but it doesn’t fail nicely. Instead of picking up where the download left off once your connection returns you are forced to delete what was already downloaded and start over fresh. Again was it really that unreasonable to put incremental downloading system in place? My download failed at 5.5gb of 7.18gb— why is it that I have to redownload from the start when 5.5gb of it was already downloaded.
okay— i’ve finally made it through the tedious download process. Now it’s installing... I must be in the clear now. I am now at 75% installed then boom. Installion fails with no reason why displayed. What really amazes me here is that if you attempt to install it enough times it will eventually install. It baffles me how you guys could even pull something off like that. How does something SOMETIMES install??? I’ve never seen that. At least show some reasonable error messages so I can figure out what the issue may be.
Next up, the installion screen itself. If you even drag the window what so ever the button to advance to the next step will be totally unclickable. It falls behind the windows taskbar at the bottom of the screen and there is no way of recovering that. Try to drag the window up and it just snaps back down behind the task bar. Again why make things complicated when it could have been made so much simpler? I know it can’t be aesthetics because there is nothing pretty about that installation window. a standard window with a proper frame on it would have done just fine.
Next why on earth was it ever thought to be a good idea to power 2 screens, the oculus system board, 5 sensors / cams with a single usb 3.0 port. The limits are being pushed on a usb 3.0 standard that is already unstable because of manufacturing practices. Why do this??? USB should be strictly for sensor data, not power when it comes to something like this.
I am not a person to complain, but this whole situation really has me upset. I’ve done everything I possibly could before I made this post. Really disappointed that something like this would be allowed to be shipped out this unpolished. I am not sure the rift is the right choice anymore. Vive seems to work right out of the box and they clearly seen the issues with usb so they avoided it for power supply.
