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Can someone from Oculus confirm we are down right now?? 3 PCs 2 Window 10 and 1 WIn 7 will not open!

paulohotline
Explorer
I refuse to run repair until I know the issue is resolved. No point in troubleshooting my install if the issue is on the Oculus end. I wish someone would confirm so I can move on.
[Paulo Carvalho Mobile - 204-294-4389] http://www.pinballowners.com/paulohotline "Life is like pinball, your always trying to keep your balls in play, but in the end, they drop down the middle :)"
11 REPLIES 11

hoppingbunny123
Rising Star
I tried repair the night the error happened it didn't work, so next day I renamed my oculus apps folder oculus appz instead of oculus apps, and uninstalled oculus by using the oculus setup.exe.

then reinstalled oculus and after that was installed, deleted the oculus apps folder and renamed my oculus appz folder oculus apps.

and then went into oculus settings, beta, and restarted oculus and all was well. 

I tried to use oculus 10 minutes ago when I read your post and its still working.

paulohotline
Explorer
Thanks for sharing. I really don't want to horse around with my install until I absolutely have to. Why should we be the ones to constantly jump around in hoops while Oculus forces their updates on us? I am still down here.
[Paulo Carvalho Mobile - 204-294-4389] http://www.pinballowners.com/paulohotline "Life is like pinball, your always trying to keep your balls in play, but in the end, they drop down the middle :)"

paulohotline
Explorer
Anyone have success in just completing a repair on your Oculus install? The last time I tried this in an outage situation, I had to re-install all my apps.

Oculus Support1 point·2 hours ago

Hi there. Please complete a repair on your Oculus Software by running our installer here https://www.oculus.com/setup/. If you are still experiencing issues, please reach out to us at https://support.oculus.com/. We would be happy to help!

[Paulo Carvalho Mobile - 204-294-4389] http://www.pinballowners.com/paulohotline "Life is like pinball, your always trying to keep your balls in play, but in the end, they drop down the middle :)"

hoppingbunny123
Rising Star
ok, you can follow my instructions so you do not have to reinstall and download all your apps again and get up and running or not. you have the choice (door a; pain), or (door b; gain). the red pill or blue pill;

https://www.youtube.com/watch?v=zQ1_IbFFbzA

follow the white rabbit;

https://www.youtube.com/watch?v=6IDT3MpSCKI

paulohotline
Explorer
I just ran the repair and I am now in the process of updating my headset with an update download. What a pain in the ass.

[Paulo Carvalho Mobile - 204-294-4389] http://www.pinballowners.com/paulohotline "Life is like pinball, your always trying to keep your balls in play, but in the end, they drop down the middle :)"

Anonymous
Not applicable


Anyone have success in just completing a repair on your Oculus install? The last time I tried this in an outage situation, I had to re-install all my apps.

Oculus Support1 point·2 hours ago

Hi there. Please complete a repair on your Oculus Software by running our installer here https://www.oculus.com/setup/. If you are still experiencing issues, please reach out to us at https://support.oculus.com/. We would be happy to help!




The repair sorted mine out. It had to reinstall stuff but it was no biggie tbh.

bigmike20vt
Visionary
Did anyone lose saves? I have deliberately not gone near my pc since reading this bit am getting itchy feet now. Last time I messed around with faulty install I lost 50 hrs of euro truck simulator 2
Fiat Coupe, gone. 350Z gone. Dirty nappies, no sleep & practical transport incoming. Thank goodness for VR 🙂



Did anyone lose saves? I have deliberately not gone near my pc since reading this bit am getting itchy feet now. Last reviewed I messed around with faulty install I lost 50 hrs of euro truck simulator 2



All seems ok with my install bigmike, I hadn't gone into Oculus in the last 24 hours... until just  now, so maybe I've avoided the problem and haven't needed to reinstall anything. It was a little slow populating my library though, otherwise I can't see anything amiss.

13700K, RTX 4070 Ti, Asus ROG Strix Z790-A Gaming, Corsair H150i Capellix, 64GB Corsair Vengence DDR5, Corsair 5000D Airflow, 4TB Samsung 870 , 2TB Samsung 990 Pro x 2, DK2, CV1, Rift-S, Quest, 2, 3, Pro, Windows 11 Pro 24H2 (10.0.26100)

Genericat
Adventurer
Repair install worked for me.