03-17-202505:04 AM - last edited on 03-17-202509:14 AM by kh.laura
I tried logging in to my main Meta Horizon countless tile in the span of two days. , tried every possible solution I found in the internet . Nothing works . I have 2 factor authentication set up on my main account registered under [email address] . So I am required to enter sms code that should be send to my phone number . And it’s not working , I haven’t received it even once , even though I tried setting up new account with another number under same mobile provider and it works perfectly . There is no mistype in the phone number and it is not an issue with my mobile provider or my phone in any way . Please help me restore access and or delete the mobile number from the account . As a confirmation that this account is mine I can provide payment method mobile phone number and email if needed
Hello there, @GlowingHammerhead5245 ! We see you're having some account troubles and want to help you get this fixed up right away! Please send us a private message so that we can gather your information and take a look at your account. In order to PM us, all you need to do is select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember that you must be signed in to the community first to send us a private message. We look forward to hearing from you.
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