01-08-2016 04:10 PM
01-09-2016 03:25 AM
"Markbnn8" wrote:
Still no email..
Still no order history showing..
Still no response..
This is getting beyond a joke now, all I keep reading is emails are sorted and u shd be able to see your order history now.
That's obviously not the case for all of us!
01-09-2016 05:24 AM
01-09-2016 05:37 AM
01-09-2016 06:16 AM
01-09-2016 06:17 AM
This is a notification that your shipping address could not be verified, and your order has been placed on hold until you update your shipping information.
You can check your shipping information or update your order any time by visiting:
https://shop.oculus.com/en_US/history/XXXX/
If your shipping address is correct and you feel you received this email in error, please contact Oculus Support.
01-09-2016 06:22 AM
01-09-2016 06:39 AM
"cybereality" wrote:"tzuvela" wrote:
Thanks for the info, what about shipping date updates?
- Updated Shipping Estimates
The estimated shipping time should be around the date that was shown when you pr-ordered. Unfortunately, this date is calculated dynamically, and is not actually stored in the database or on your order anywhere. So Oculus Support agents will not be able to tell you the estimated shipping time if you forgot or didn't see it. At a later day we may come up with a way to give more accurate estimates, but this is to be determined at this point.
01-09-2016 07:07 AM
01-09-2016 07:18 AM
"wan5" wrote:
When I started the pre order the page stated March shipping. By the time the site was able to work enough to finish my order it was then quoting May (order complete page).
Now if I check the page via my history it's quoting July?
01-09-2016 07:27 AM
"nalex66" wrote:"wan5" wrote:
When I started the pre order the page stated March shipping. By the time the site was able to work enough to finish my order it was then quoting May (order complete page).
Now if I check the page via my history it's quoting July?
When you load that page, it shows the current delivery estimate for orders placed now. There's no way to use that page to see the status of your previously placed order. What it showed at the time you completed your order is the best guess of when you will receive your Rift.