01-08-2016 04:10 PM
03-25-2016 04:49 PM
03-25-2016 04:52 PM
JohnJ said:
Your confirmation email isn't connected to your space in the queue. I received my confirmation email the same day as you and I ordered within 6 minutes of pre-orders. Have you tried following these steps to find your pre-order time?gearashi573 said:I think I have the solution why I didn't get a shipping confirmation email or a tracking number email...
Short Version: Errors, just Errors...
Long Version: I recently looked at the date the order confirmation email was sent (since I actually had to use the request email link due to errors), January 15th... ("Screaming internally") :rage: This, along with me not actually receiving an email due to the errors when I preordered it, and contacting Support many, many times until they sent me a link on the 15th, basically means I may not get the Rift on the Launch Date that I would normally get it on, I mean it might be delayed to the end of April, due to the fact of those dumb errors AKA morons sending DDOS reports to screw up the Shop website at preorder time (maybe... I don't know if that actually happened, I'm just really pissed off)... I don't want to get into too many details how I feel because bad things may happen due to my depression... :cry:
And even people are getting Tracking Number emails and I haven't received one.
Sorry for the wall of text...
EDIT: AKA I can't receive my Rift on time because my order confirmation email never appeared until me requesting it on the 15th which in turn, since I didn't receive my email immediately after preorder, delayed my order entirely. :disappointed:
https://www.reddit.com/r/oculus/comments/3zrnjm/get_extra_info_on_your_order/
03-25-2016 04:55 PM
gearashi573 said:Yes I just did, they thought I preordered at January 6th, 4:15 P.M. when I preordered within the same hour when preorders launched... :disappointed:
03-25-2016 05:00 PM
JohnJ said:
gearashi573 said:Yes I just did, they thought I preordered at January 6th, 4:15 P.M. when I preordered within the same hour when preorders launched... :disappointed:
What time zone? If that's the number you got directly from the unix time conversion, then it would put you at 8:15am PST time, aka, 15 minutes after pre-orders opened.
03-25-2016 05:03 PM
gearashi573 said:
JohnJ said:
gearashi573 said:Yes I just did, they thought I preordered at January 6th, 4:15 P.M. when I preordered within the same hour when preorders launched... :disappointed:
What time zone? If that's the number you got directly from the unix time conversion, then it would put you at 8:15am PST time, aka, 15 minutes after pre-orders opened.
Yes it was 8:15 AM PST. Exactly what you said. There was still no shipping or tracking email sent though...
03-25-2016 05:06 PM
JohnJ said:
gearashi573 said:
JohnJ said:
gearashi573 said:Yes I just did, they thought I preordered at January 6th, 4:15 P.M. when I preordered within the same hour when preorders launched... :disappointed:
What time zone? If that's the number you got directly from the unix time conversion, then it would put you at 8:15am PST time, aka, 15 minutes after pre-orders opened.
Yes it was 8:15 AM PST. Exactly what you said. There was still no shipping or tracking email sent though...
You should have your place in queue reserved correctly. You're fine bud! 😄
03-26-2016 09:46 AM
03-26-2016 10:01 AM
03-26-2016 01:18 PM
03-26-2016 01:32 PM