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Error Adding a Payment Method

jamstorr86
Protege
Anyone else had an issue adding their Credit Card to the oculus store? 

I'm in the UK, and it won't let me add my CC, saying "Error Adding a Payment Method..."
12 REPLIES 12

Fazz
Honored Visionary


Anyone else had an issue adding their Credit Card to the oculus store? 

I'm in the UK, and it won't let me add my CC, saying "Error Adding a Payment Method..."


I'm in the UK and have had no problems adding a credit card. Sounds like you may have added something incorrectly.

jamstorr86
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lovethis said:



Anyone else had an issue adding their Credit Card to the oculus store? 

I'm in the UK, and it won't let me add my CC, saying "Error Adding a Payment Method..."


I'm in the UK and have had no problems adding a credit card. Sounds like you may have added something incorrectly.


I checked, and checked again. It won't let me add a post code either. strange, since i used the same card to actually buy the rift, so don't think it will be my bank rejecting it.  

Fazz
Honored Visionary
I can't remember the information it asks you for, but did you enter the 3 digits on the back of your card? That's the one that sometimes catches me out?

jamstorr86
Protege


lovethis said:

I can't remember the information it asks you for, but did you enter the 3 digits on the back of your card? That's the one that sometimes catches me out?


Yes lol I have entered everything in correctly. Seems many others are also having the same issue having scanned the support forum. 

cyalaterz
Honored Guest
I am having the same issue.  All the correct info but still getting the error....

fobban
Honored Guest
I had this problem too, tried VISA and MasterCard without success.

It turned out I had to login to my bank and enable my card for "unsecure Internet purchases" (it stays enabled for 60 mins). Then it worked on first try.

Feels kinda lame..

LZoltowski
Champion
UK here too, no problems either, even changed CC details last minute as I decided to put on a different CC 
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cybereality
Grand Champion
Try entering your postal code in all lower-case letters. I believe there was a bug where upper-case letters weren't being accepted (don't ask me who coded that).
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jamstorr86
Protege
it turned out my bank was blocking it due to "irregular activity". I guess spending £500 and then some more on Oculus products after not touching my card for a while would be a little odd in some eyes.