Estimate that Meta Sold 7m Quest 2 units during 2021

[kevinw729]

https://www.techspot.com/news/92833-oculus-device-sales-estimated-nearly-7m-units-2021.html

A fantastic achievement, especially considering the issues impacting the sales from a 4m unit recall over poor material usage, the impact of the Global Health crisis on supply lines, the issue customer concern over the login requirements; and obviously the other platforms.

As the feature states Meta are unlikely to confirm these numbers - though the corporation parent has hinted to media (before the CES pull out) that some state of market penetration will be presented to the media soon.

This 7m number is a shortfall on the 10m milestones that a number of media sources had proclaimed. And was misrepresented from a statement by a Qualcomm executive in recent reporting. 

This will mean that Meta / Oculus missed the internal 8m September sales milestone it had set itself. Now all eyes will turn towards the announcements  from VR developers at CES (especially Sony) towards if these could impact momentum.

[ChipTivo]

Amazing that they managed to ship 7 million units when my faulty headset that Oculus received can not be repaired, replaced or even shipped back to me faulty after nearly 2 months with no explanation or support. 

To put it into context, my 8 months of owning it and buying games on the platform, making friends and enjoying gaming with these said friends on a nightly basis is now ruined as their 3 day repair/replacement service has now been 60 days and with ZERO updates apart from the same "Thanks for your understanding and patience" when I contact them, 

I've now lost contact with these friends, drifted away, the whole holiday season without it. 

I think what pains me the most is this is a major company who sold 7 million units, but can't look after their loyal customers and can't update them, can't resolve a very basic fundamental issue of a replacement of a faulty headset, or even as it stand now, I would take my own faulty property back. 

When I contact them they say they are doing their best to resolve it... Quite simply not true, if they wanted to do their best, they would just authorise one from Retail to be shipped.. It's not that difficult. 

No idea where to turn now.. Totally mentally destroyed by the whole frustrating experience. 

TICKET - 3575945

Thanks Oculus! 

[Zenbane]

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@kevinw729 wrote:

the issues impacting the sales from a 4m unit recall over poor material usage, the impact of the Global Health crisis on supply lines, the issue customer concern over the login requirements; and obviously the other platforms.

This 7m number is a shortfall on the 10m milestones that a number of media sources had proclaimed. And was misrepresented from a statement by a Qualcomm executive in recent reporting. 

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I can imagine that focusing on the negatives is going to be natural for those who were hoping Oculus VR would fail by now. Their success at selling 7M units is an even harder blow for Location-Based VR considering the previous numbers reported on this forum, alongside the failure of the OOH market to reach those estimates.

I believe the miss between original OOH projections compared to what is achieved now is significantly larger than the 7m vs 10m miss for Quest 2 sales estimates. An even harder blow considering all the claims that OOH would become more success than Home-Based VR.

Congrats to Oculus VR! Leading the VR Industry and gaining that spotlight from naysayers since 2014 😎