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Forgot passcode cannot connect the dots

donald195468
Level 2

I’ve been trying for two days just don’t remember the combination of them dots can you please help me

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey, we appreciate you pointing this issue out to us! The pattern lock can become quite tedious. We'd like to make sure you can get back into your headset!

 

If you have forgotten the pattern lock, you'll have to factory reset the headset in order to clear it from the headset. Make sure to enable cloud back-up first. You can use these steps to remove the pattern lock to avoid future issues!