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How can you buy something than say its delivered and not receive it for weeks later?

MadamMisery
Honored Guest

Meta is a horrible anymore. This is the second time i buy gift cards. they come a week later after showing delivered. I bought 4, $100 dollar gift cards for fathers day that i cant even give now. Such a scam anymore. I'm selling my pro and going with apple. no way can apples support and customer service be as bad as this. Such a waste

1 ACCEPTED SOLUTION

Accepted Solutions

Hey there! It seems this is an ongoing issue that is going on with the gift cards and the team is working hard to get this back on track. Once this is fixed I can assure you the agent you have will reach back out! 

We are all mad here.

View solution in original post

4 REPLIES 4

Mzmystique
Explorer

I'm going through the same exact problem, I believe Facebook should be held accountable for this, I feel I have been scammed. 

AliceinVRworld
Retired Support

Hey there! I see you're having issues with your gift cards and wish this was not the case. I was wondering if you're connected with one of our agents regarding this experience? If so, please provide me with the ticket number to get a better look at this for you. 

We are all mad here.

7512984

Hey there! It seems this is an ongoing issue that is going on with the gift cards and the team is working hard to get this back on track. Once this is fixed I can assure you the agent you have will reach back out! 

We are all mad here.