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How to check for your $15 store credit.

LZoltowski
Champion
Hi all, have received numerous questions regarding this so here is a bullet point summary:

  • Your $15 (or your currency equivalent) will be applied within 7 days to your account
  • To qualify you must have used your Rift on or after February 1st 2018

Store credits legal bits: 
https://www.oculus.com/email/zdirect/?redirect=https%3A%2F%2Fwww.oculus.com%2Flegal%2Fstore-credits%...


To check your store credit ballance:

When you receive store credit from Oculus, you can check your store credit balance from your settings in the Oculus app. Before you can use your store credit, you'll need to add a payment method to your account. All of your Oculus devices share the same store credit.

To check your store credit balance using the Oculus app on your computer:

  1. Open the Oculus app on your computer.
  2. Select Settings in the left menu.
  3. Select the Payment tab to view your store credit balance.

Note: You can only use store credit in the currency it was issued in. Oculus store credit is non-transferable and cannot be used in another currency. 

Source:

https://support.oculus.com/176820559444065/

Example of how it looks:
yabdgbqj42y2.jpg
Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 

Be kind to one another 🙂
255 REPLIES 255

Anonymous
Not applicable

Mradr said:

I know this isn't related, but I been learning Spanish in my off time. I am happy to know I can actually read more what was said without having to do a google translation:) Sorry if this was off topic I was just proud of myself I am getting better:)



That's cool! I speak two languages myself - English and Gibberish lol 😛

netshaman
Expert Protege
I was just checking my store credit balance and noticed that the rest of the credit ( 3€ ) has just vanished  !
As far i remember it was said that the limit date was Dec 2018 , were it has gone , bring my credit back please !

HighwaymanEd
Protege
Trying to get a friend of mine to use his credit, but he's unable to. We're in Australia, purchased our rifts from Oculus direct and paid in Australian dollars, but it seems that his credit is 'stuck' in USD. I had no issues spending mine a while ago, but whenever he tries to spend it, he gets this error: 

Richooal
Consultant
I had the same issue, a support ticket needs to be opened quickly, so they can correct the currency.

i5 6600k - GTX1060 - 8GB RAM - Rift CV1 + 3 Sensors - 1 minor problem
Dear Oculus, If it ain't broke, don't fix it, please.

LZoltowski
Champion
@HighwaymanEd Please contact support via a ticket here:

https://tickets.oculusvr.com/hc/en-us/requests/new
Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 

Be kind to one another 🙂

OmegaM4N
Expert Trustee
Remember that there is one day left to spend the credit before it expires, i forgot all about it until a email appeared a few days ago. lol
CV1/Vive-knuckles)/Dell Vr Visor/Go/Quest II/ PSVR.