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I accidentally probably delayed my shipment by using PayPal

Jose
Heroic Explorer
Earlier this week I got the email notification to make sure that my payment info was updated. Other people had the idea of switching the payment method to paypal so that they can pay off the balance immediately.

That sounded like a good idea, and I thought it would be "safer" to just pay off the balance up front, but what ended up happening is that the payment from paypal to Oculus ended up being an "echeck" which takes multiple days to clear.

The money has been removed from my bank account, but the status in paypal is still "uncleared." And I have a new error message in the Oculus order info page: Error(s): You payment hasn't been cleared yet, it might take up to 14 business days.

About 2 hours ago I got an email notification saying that Oculus wasn't able to charge my account. So that means that they were going to ship my unit soon. But I now have that 14 day error now. I feel like I fucked up. Shit 😞
16 REPLIES 16

davidjc
Honored Guest
You won't miss much, the SDK needs to come out, and then all the folks need to use this to recompile...all the games with DK support will need to support DK2. I hope you get it quick, but really you are not missing out that much.

Fazz
Honored Visionary
Welcome to the third batch gang.

davidjc
Honored Guest
I really expect to see mine somewhat early in August.

Fazz
Honored Visionary
"davidjc" wrote:
I really expect to see mine somewhat early in August.


When did you order?

Psycold
Honored Guest
Did your status ever change to Processing? I did the exact same thing as you and mine just changed to processing, except it said I was charged through Paypal without issue. It literally just changed to processing in the last 10 minutes:

Date: Mar 19, 2014 09:23 AM PDT

Status:PROCESSING:Your order has been checked out for shipping and will be shipped in the next batch. We'll send you a notification once it's shipped.

Jose
Heroic Explorer
I want to convert a bunch of my 24 DK1 demos into something usable in the DK2.

I'm also converting Tuscany into UE4, and UE4 already has DK2 support. I wanted to have a DK2-ready playable Tuscany UE4 demo really soon for all the 1st batch DK2 owners.

Jose
Heroic Explorer
I think the people with no paypal issues have a credit card associated with their account. I don't have a credit card linked to my paypal, only a bank account. So I think that is what is causing me the delay.

I ordered first day around 11:00am.

danielmguk
Explorer
I paid $50 by CC and then the rest by PayPal to be sure.

Result:

Scheduled Delivery:
Friday, 07/25/2014, By End of Day
Last Location:
Feltham, United Kingdom, Thursday, 07/24/2014

cybereality
Grand Champion
Yeah, e-check takes a long time to clear. Not much we can do to speed that up.

However, when it does clear you should be in the next batch that goes out. Sorry.
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