Has anyone else received an opened box for their first Rift?
I've ordered a new product and got what appears to be a used one instead. I did not fully open the box once the plastic bag was obviously tampered with and took pictures of it.
I find sending opened boxes as new terribly insulting (you may not, that has no bearing on me though).
Not willing to suffer through moths of support not answering based on the threads I see in here and I'm very close to request a refund/chargeback in case of no reply. Of course, already having DK2 and Vive may make me much less willing to accept compromise.
A week later edit: Some have thought this is a troll post and asked for pictures. I've attached them. I was so upset about the whole thing that I didn't come to the forums for all this time. In any case I decided to keep the unit and opened it. See the details later in the thread if you are curious. Here are the pictures:
I've ordered a new product and got what appears to be a used one instead. I did not fully open the box once the plastic bag was obviously tampered with and took pictures of it.
I find sending opened boxes as new terribly insulting (you may not, that has no bearing on me though).
Not willing to suffer through moths of support not answering based on the threads I see in here and I'm very close to request a refund/chargeback in case of no reply. Of course, already having DK2 and Vive may make me much less willing to accept compromise.
A week later edit: Some have thought this is a troll post and asked for pictures. I've attached them. I was so upset about the whole thing that I didn't come to the forums for all this time. In any case I decided to keep the unit and opened it. See the details later in the thread if you are curious. Here are the pictures:
