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Is there a shipping delay?

CAPBuck
Explorer
I placed my order on the Oculus Rift web site on July 14th 2017 and my order status still says Order. Is there a delay in shipping?
86 REPLIES 86

MauriMYD
Explorer
Someone in Europe?

Mikachu42
Explorer
The Netherlands here, ordered 25th, still no change in status, stuck on "order"

Minosse
Protege
Ordered the 16th July for Italy, still "Order".
I bought from Amazon.de and I will cancel from Oculus as soon as they ship

MauriMYD
Explorer
I'm starting to hate oculus

GryMmz
Honored Guest
Status stuck on order aswell here. Ordered the 18th, the Netherlands.

stalkerjoinduty
Honored Guest
in japan,I ordered July 11 and still stuck on order too.

Dewiii
Protege
You can search If other sites have the bundle and buy it there.

You can easily cancel your order on the support.

R0land
Protege
I can understand having to wait but it's pretty bad that they won't give people some kind of idea of when things are coming.  If they have none in stock then just say nothing is shipping for x weeks.  If they are shipping them as they get them then say they are currently shipping orders placed on x day.  There's no way their system can't support that kind of reporting.

Twyllber
Honored Guest
Placed an order for the Touch Controllers on Amazon on July 11th. Today got a Delayed Shipping notification. Not yet shipped after 17 days. No estimated shipping date?

ZebedeeBoing
Honored Guest
I don't know if anyone else has posted this but I thought I would share if for others. After posting a ticket to confirm my order I received this in response. It looks like shipping from mid August for new orders right now and that they are doing 'something' to speed up over the next two weeks. All in all I wouldn't expect to see deliveries until well beyond mid August in many cases.

"We've seen overwhelming demand with the Summer of Rift sale, and we’re working hard to deliver your Rift and Touch bundle as soon as possible.

We’re expediting inventory to fulfill outstanding Oculus.com webstore bundle orders globally, and we expect to see improvements in shipments over the next two weeks. We’ll be sure to notify you when your Rift + Touch bundle is on its way.

We plan to be back in-stock for new orders globally by mid-August. Online and local retailers may offer different or faster estimates, and we’re easily able to cancel your order if you’d like to purchase through a retail partner instead."