12-29-2024 08:53 AM
I have been getting charged a 7 dollars monthly service charge for vr every month and I have no subscriptions. How do I stop these charges
12-29-2024 09:54 AM
Hi @Xyz_11 🙂
did you have a free trial for meta quest+ subscription and maybe forgot to cancel it?
12-29-2024 07:11 PM
I just noticed the same charges on my account: 7.99 monthly for a "Monthly service charge VR." I checked my subscriptions and found no option to cancel them. I even tried to open a ticket, but the ticket website just reroutes you to the home support page. Pretty frustrating.
12-30-2024 01:24 AM
Hi @SlyBoii 🙂
There is an extra tab - not subscriptions - for Quest+ in the app....have you looked there?
If you've trouble to cancel the subscription, try this link to open a support ticket: