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Monthly service charge of 7 dollars every month

Xyz_11
Honored Guest

I have been getting charged a 7 dollars monthly service charge for vr every month and I have no subscriptions. How do I stop these charges

3 REPLIES 3

Choleni
MVP
MVP

Hi @Xyz_11 🙂

did you have a free trial for meta quest+ subscription and maybe forgot to cancel it?

SlyBoii
Honored Guest

I just noticed the same charges on my account: 7.99 monthly for a "Monthly service charge VR." I checked my subscriptions and found no option to cancel them. I even tried to open a ticket, but the ticket website just reroutes you to the home support page. Pretty frustrating. 

Hi @SlyBoii 🙂

There is an extra tab - not subscriptions - for Quest+ in the app....have you looked there?

If you've trouble to cancel the subscription, try this link to open a support ticket:

Get support