03-15-2025 10:12 PM - edited 03-15-2025 10:18 PM
My Quest 2 has been completely bricked by Meta update. It is literally dead.. no power .. no charge lights ... won't turn on. I updated the headset and restarted it and it's dead.
I can't reply to the "LIVE" thread about this issues. I entered my serial number into the product claim page and it said my headset is NOT AFFEECTED.
It is 100% affected. I updated it ... it died .... @meta .. how do I get a replacement ... since you just fluffed my perfectly working headset.
Solved! Go to Solution.
03-15-2025 10:13 PM - edited 03-15-2025 10:14 PM
My Quest 2 has been completely bricked by Meta update. It is literally dead.. no power .. no charge lights ... won;t turn on. I updated the headset and restarted it and it's dead.
I can't reply to the "LIVE" thread about this issue. I entered my serial number into the product claim page and it said my headset is NOT AFFEECTED.
It is 100% affected. I updated it ... it died ....
03-15-2025 10:13 PM - edited 03-15-2025 10:14 PM
My Quest 2 has been completely bricked by Meta update. It is literally dead.. no power .. no charge lights ... won;t turn on. I updated the headset and restarted it and it's dead.
I can't reply to the "LIVE" thread about this issue. I entered my serial number into the product claim page and it said my headset is NOT AFFEECTED.
It is 100% affected. I updated it ... it died ....
03-15-2025 10:18 PM
Yah, I have the same issue, It has not been able to turn on ever since I purchased my Quest 3 for 2023 Christmas.. Could be a software issue or something else, But all I know is that we, Or you should get the Quest 2's headset replaced by a Meta employee.
03-16-2025 04:10 AM
@VRPlayer01 @subramlet read the following post, all of it and contact the appropriate people -
Solved: NOT SOLVED - Unacceptable Response to Software Upd... - Meta Community Forums - 1273736