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NZ and mayb AUS buyers (Another thread but an important one)

Fallenae
Honored Guest
Hey guys I got a message from an Oculus fella. Sure we all know its USD now and I can come to terms with the price. But I'm still not 100% sure about the GST thing and didn't really get a solid answer here. Palmers tweet says extra money is for local tax, this guys says regulatory fees. Do you think its a possibility it could be shipped with GST paid sticker or something? I just highly doubt it, based on past experience.


[–]to TheTwistgibber sent 1 day ago

Hi can you confirm is $699 for NZ is in USD? Also is NZ GST included and paid for?



[–]from TheTwistgibber sent 48 minutes ago

Yes, it is in USD. The price is inclusive of all regulatory fees.


http://www.whatsmyduty.org.nz/whats-my-duty website is quoting $236.85 and you have to register a client code by mail beforehand because its over $1000NZ???

Item Duty
Computers
Value: 699.00 USD

NZ Value: 1,043.28 NZD

Duty: 0.00 NZD

GST: 156.49 NZD
156.49 NZD
GST on freight 31.12 NZD
Total 187.61 NZD
Entry fees* 49.24 NZD
Amount due 236.85 NZD

*Entry fees:
Once the threshold of $60 of duty and/or GST payable is reached, then a Customs import entry transaction fee (IETF) of NZ$29.26 (GST inclusive) is payable. Please note that the $60 threshold does not apply to tobacco and alcohol products. Entry fees are collected on these two regardless of the amount. A Ministry for Primary Industries biosecurity system entry levy (MPI Levy) of $19.98 (GST inclusive) is also collected by Customs. The total fees equal NZ$49.24 (GST inclusive)


This is all way to complicated for me just to buy a toy for me games.

Could someone from Oculus PLEASE just let me know that either:
-Yes, all GST is covered and it will be shipped and delivered to my door.
-No, I will have to get my shipment from customs after paying GST and fees.
-Sorry, we really don't know.

So that I can put my mind to rest and just look forward to April..
78 REPLIES 78

Aus21
Honored Guest
Shipping to Aus and NZ isnt difficult or crazy, much like everywhere else there are rules and protections in place to collect revenue and protect the consumer.
What you don't understand is it *isn't* right and its not that people have to pay at all or trying to rip off Oculus, in fact its the other way around. I will ignore your straw man argument designed to belittle this thread and the people that have issues around this.
The fact is no matter which way you look at it we are getting ripped off once again. People here are reasonable and accept some variance due to shipping items out to a relatively low population country but far too frequently we are taken advantage of, and I am totally sick of it.

This thread exists because its is one of the only ways us non-US consumers can make our issues heard and if this bores you then too bad, I am not forcing you to read it.

Yes, I want a CV1, very much so - I love the idea of VR and many of us here care enough about this to try and get the message that we will not be ripped off quietly.

rogueqd
Protege
I read elsewhere that the credit card charge is to Oculus Ireland (I hate corporate tax dodging), also the shipping (which I'm not bitching about) seems about right for FedEx from the US. Sure you could get cheaper shipping if you wanted to wait a month for it to arrive, but who would pick that?

Anyway, Ireland + price in USD + shipping from US, all indicate that we are purchasing the product from overseas. Since the value is less than AUD$1000 we should not be paying GST.

cybereality, I'm sure we'd all appreciate an updated order confirmation with the GST component removed. Either that or, if you are shipping from Australia, a more realistic shipping charge. Express post should only cost $15-20.

NobodyImportant
Protege
"rogueqd" wrote:
... Either that or, if you are shipping from Australia, a more realistic shipping charge. Express post should only cost $15-20.


I think even locally UPS is poisonously expensive and this might explain the price, albeit unnecessarily over the top. If the package arrives via an Aus Post Postpak then someone should explain themselves.

rogueqd
Protege
"NobodyImportant" wrote:
I think even locally UPS is poisonously expensive and this might explain the price
I used UPS's website to estimate a 4kg package (45x30x20cm) from Wollongong (worst case scenario) to my place. AU$100.15
So even if they signed some contract giving UPS the delivery contract globally, $120 still seems a bit high. Maybe it averages out and we're partly covering the Perth orders.

kojack
MVP
MVP
"rogueqd" wrote:
So even if they signed some contract giving UPS the delivery contract globally, $120 still seems a bit high. Maybe it averages out and we're partly covering the Perth orders.

$120 would be great, considering we're paying $186 at the moment.

The aus dollar has slightly recovered from the last couple of weeks of dropping, the CV1 is now costing $1,105.59au. On the first day of the preorders it was $1,104.79au.
If it can keep recovering, it might even become slightly cheaper.

That's the bad/good side of being one of the few countries charged in usd instead of local currency, everybody else agreed to a fixed price for the CV1 while ours is like a rollercoaster.
For example, if england was billed in usd, they would now be paying 12 pounds more due to the pound falling in value.
Author: Oculus Monitor,  Auto Oculus Touch,  Forum Dark Mode, Phantom Touch Remover,  X-Plane Fixer
Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich
Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2, Quest 3

Zandil
Rising Star
I thought they where going to fix the ordering site to reflect AUD ?

Canada use the $ symbol to but they get a C$ to state Canadian dollar on the ordering site

kojack
MVP
MVP
"Zandil" wrote:
I thought they where going to fix the ordering site to reflect AUD ?

Canada use the $ symbol to but they get a C$ to state Canadian dollar on the ordering site

Still in us dollars for australia.
Author: Oculus Monitor,  Auto Oculus Touch,  Forum Dark Mode, Phantom Touch Remover,  X-Plane Fixer
Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich
Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2, Quest 3

NobodyImportant
Protege
"kojack" wrote:

$120 would be great, considering we're paying $186 at the moment.

I agree completely. While we might try and rationalise the shipping price, the fact is that it is hard to imagine how it can cost so much.

rogueqd
Protege
I wonder how much shipping for the Vive will be? Oculus sure aren't doing themselves any favours on the PR front. Maybe HTC will have better customer service.