cancel
Showing results for 
Search instead for 
Did you mean: 

Need help getting fixed up please

STUJAMR
Protege
I just got a new video card. AMD 390.
I have a fresh install of win10 build 532
In installed the AMD drivers
I installed the new run time.

Video is just not loading to the DK. Magnetic calibration will not load. Demo is greyed out.


Heres my log. All drivers saying missing is concerning.

{
"Time": "2015-09-17_16:38:48",
"SDK Version": "0.7.0.0",
"Service Protocol": {
"Major": 1,
"Minor": 7,
"Patch": 0
},
"RemoteProtocolVersion": {
"Major": 1,
"Minor": 7,
"Patch": 0
},
"Service Running Time": {
"Hours": 0,
"Minutes": 9,
"Seconds": 56
},
"System Specifications": {
"Operating System": "Microsoft Windows 10 Pro Insider Preview",
"Processor": "Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz",
"Graphics Adapters": [{
"Name": "AMD Radeon (TM) R9 390 Series",
"Video Controller RAM (MB)": 4095,
"Driver Version": "15.200.1062.1005",
"Video Mode": "1920 x 1080 x 4294967296 colors"
}],
"Total RAM (GB)": 16,
"USB Tree": [{
"name": "Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26",
"deviceid": "PCI\\VEN_8086&DEV_1E26&SUBSYS_77521462&REV_04\\3&11583659&0&E8",
"caption": "Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26",
"manufacturer": "Intel",
"Devices": [{
"manufacturer": "(Standard USB Host Controller)",
"name": "USB Root Hub"
}, {
"manufacturer": "(Generic USB Hub)",
"name": "Generic USB Hub"
}]
}, {
"name": "Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D",
"deviceid": "PCI\\VEN_8086&DEV_1E2D&SUBSYS_77521462&REV_04\\3&11583659&0&D0",
"caption": "Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D",
"manufacturer": "Intel",
"Devices": [{
"manufacturer": "(Standard USB Host Controller)",
"name": "USB Root Hub"
}, {
"manufacturer": "(Generic USB Hub)",
"name": "Generic USB Hub"
}, {
"manufacturer": "Microsoft",
"name": "Xbox 360 Controller for Windows"
}, {
"manufacturer": "(Standard system devices)",
"name": "USB Input Device"
}, {
"manufacturer": "(Standard system devices)",
"name": "HID-compliant game controller"
}, {
"manufacturer": "Cambridge Silicon Radio Ltd.",
"name": "Generic Bluetooth Radio"
}, {
"manufacturer": "Microsoft",
"name": "Microsoft Bluetooth LE Enumerator"
}, {
"manufacturer": "Microsoft",
"name": "Bluetooth Device (RFCOMM Protocol TDI)"
}, {
"manufacturer": "Microsoft",
"name": "Microsoft Bluetooth Enumerator"
}, {
"manufacturer": "Microsoft",
"name": "Bluetooth Device (Personal Area Network)"
}, {
"manufacturer": "(Standard USB Host Controller)",
"name": "USB Composite Device"
}, {
"manufacturer": "(Standard system devices)",
"name": "USB Input Device"
}, {
"manufacturer": "(Standard keyboards)",
"name": "HID Keyboard Device"
}, {
"manufacturer": "Dell",
"name": "Smart Card Reader Keyboard"
}, {
"manufacturer": "Microsoft",
"name": "Smart card filter driver"
}, {
"manufacturer": "(Standard system devices)",
"name": "USB Input Device"
}, {
"manufacturer": "Microsoft",
"name": "HID-compliant mouse"
}]
}, {
"name": "Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)",
"deviceid": "PCI\\VEN_8086&DEV_1E31&SUBSYS_77521462&REV_04\\3&11583659&0&A0",
"caption": "Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)",
"manufacturer": "Generic USB xHCI Host Controller",
"Devices": [{
"manufacturer": "(Standard USB HUBs)",
"name": "USB Root Hub (xHCI)"
}, {
"manufacturer": "(Standard system devices)",
"name": "USB Input Device"
}, {
"manufacturer": "(Standard system devices)",
"name": "HID-compliant device"
}]
}]
},
"Drivers": [{
"Path": "\\system32\\OVRDisplay64.dll",
"Version": "C:\\WINDOWS\\system32\\OVRDisplay64.dll not found"
}, {
"Path": "\\system32\\OVRDisplayRT64.dll",
"Version": "C:\\WINDOWS\\system32\\OVRDisplayRT64.dll not found"
}, {
"Path": "\\syswow64\\OVRDisplay32.dll",
"Version": "C:\\WINDOWS\\syswow64\\OVRDisplay32.dll not found"
}, {
"Path": "\\syswow64\\OVRDisplayRT32.dll",
"Version": "C:\\WINDOWS\\syswow64\\OVRDisplayRT32.dll not found"
}, {
"Path": "\\system32\\drivers\\RiftEnabler.sys",
"Version": "C:\\WINDOWS\\system32\\drivers\\RiftEnabler.sys not found"
}, {
"Path": "\\system32\\OVRDisplay32.dll",
"Version": "C:\\WINDOWS\\system32\\OVRDisplay32.dll not found"
}, {
"Path": "\\system32\\OVRDisplayRT32.dll",
"Version": "C:\\WINDOWS\\system32\\OVRDisplayRT32.dll not found"
}, {
"Path": "\\system32\\drivers\\OCUSBVID.sys",
"Version": "C:\\WINDOWS\\system32\\drivers\\OCUSBVID.sys not found"
}],
"Video Device Tree": [{
"Name": "AMD Radeon (TM) R9 390 Series",
"VRAM (MB)": 8171,
"Monitors": [{
"Name": "\\\\.\\DISPLAY1",
"Width": 1920,
"Height": 1080,
"Refresh Rate": 60
}]
}, {
"Name": "Microsoft Basic Render Driver",
"VRAM (MB)": 0,
"Monitors": []
}],
"Devices": [{
"Product ID": 1,
"Product Name": "Oculus Rift DK1",
"Manufacturer": "Oculus VR",
"Serial Number": "BLOCKED DATA",
"Vendor ID": 10291,
"EDID Serial": "SerialRD",
"Firmware": {
"Major": 0,
"Minor": 18
},
"Frustum": {
"Far Z Metres": 0,
"H Fov Radians": 0,
"Near Z Metres": 0,
"V Fov Radians": 0
}
}]
}



SERVER LOG

09/17/15 23:28:52: [TrackingManager] Entering tracking thread
09/17/15 23:28:52: OVR::Win32::HIDDevice - Opened '\\?\hid#vid_2833&pid_0001#6&8177399&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}'
Manufacturer:'Oculus VR, Inc.' Product:'Tracker DK' Serial#:'0140I3TGQG37' Version:'18'
09/17/15 23:28:52: {ERR-011} [SensorImpl] Magnetometer calibration not found!
09/17/15 23:28:52: OVR::SensorDevice - Closed '\\?\hid#vid_2833&pid_0001#6&8177399&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}'
09/17/15 23:28:52: OVR::Win32::HIDDevice - Closed '\\?\hid#vid_2833&pid_0001#6&8177399&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}'
09/17/15 23:28:52: [TrackingManager] Broadcasting new HMD count = 0
09/17/15 23:28:53: [AppFocusObserver] Reacting to display change notification (WM_DISPLAYCHANGE).
09/17/15 23:28:54: [AppFocusObserver] Reacting to display change notification (WM_DISPLAYCHANGE).
09/17/15 23:28:54: [AppFocusObserver] Reacting to display change notification (WM_DISPLAYCHANGE).
09/17/15 23:28:54: OVR::Win32::HIDDevice - Opened '\\?\hid#vid_2833&pid_0001#6&8177399&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}'
Manufacturer:'Oculus VR, Inc.' Product:'Tracker DK' Serial#:'0140I3TGQG37' Version:'18'
09/17/15 23:28:54: {ERR-011} [SensorImpl] Magnetometer calibration not found!
09/17/15 23:28:54: BruteMatcher: Model 0 points, SampleRadius 5.0 deg, 0 samples, 0 triangles
09/17/15 23:28:54: BruteMatcher: Model 0 points, SampleRadius 5.0 deg, 0 samples, 0 triangles
09/17/15 23:28:54: [TrackingManager] Broadcasting new HMD count = 1
09/17/15 23:33:30: [SwapChain] Created swapchain of type 'DirectDisplaySwapChain' provided by 'Unknown'
09/17/15 23:33:30: [DirectDisplaySwapChain] Initialize
6 REPLIES 6

cybereality
Grand Champion
Those dll files aren't supported on Windows 10 so it's normal for them to be missing.

The demo will be grayed out until you click the "+" button next to profile.

Did you make sure to install this special AMD driver?

viewtopic.php?f=34&t=26029

Unfortunately, there is a bug affecting DK1 users which makes the headset fail to be detected. If you already did what I asked above and it still doesn't work, then you may need to wait for a new runtime. Older runtimes will work with DK1 but you'll need at least 0.7 in order to use Windows 10. Very sorry.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

STUJAMR
Protege
Driver version
1520.1062.1005.150817a-188236E

I can see the demo now. Magnetic calibration still not loading.

cybereality
Grand Champion
I don't believe the mag calibration has worked in a while.

Does the demo scene actually run for you? Meaning it shows on the headset with tracking?
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

STUJAMR
Protege
Yes I can look around in the demo. It looks fine

STUJAMR
Protege
GOT IT. DX Runtime issue!!

Thanks Cyber for responding in such a quick fashion. Way above the norm for support!!

cybereality
Grand Champion
OK, great!
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV