11-29-2022 07:54 PM
In the first time, I can't connect the Ocolus quest 2 at the PC for the GPU compatibility [my GPU (NVIDIA GeForce MX350) isn't in the schedule]. anyway I've tried to re-install the problem and now it's give me an error during the final part, someone can help me? My CPU isn't too bad bruh :'(
12-01-2022 06:26 PM
Hey ERMATT. We see you are having issues installing our Home Desktop app. We understand how inconvenient this may be, but no worries, we will do all that we can to get you into the world of PCVR!
See that you are using a non-compatible GPU, we do want to inform you that there is little to no help when trying to troubleshoot this issue, as a compatible hardware is a requirement to play PCVR and to install the desktop app. You can read up more on the requirements here.
Hope this information was useful, and please let us know if anymore concerns in the future. Thank you!
04-29-2023 05:12 AM
Hello! I have the same problem: I cannot link Quest 2 to my laptop with the Meta Quest Link. I also have the official cable of 5m.
My GPU is the NVIDIA GeForce MX350. I bought it just last year. Now I have to do a project for the university and my PC cannot link. I should deliver a project and develop an app for VR. How could I continue the work? Is there a solution?
The problem I found is when I connect my PC with Quest 2 with the cable. It seems like they are founding each other but they don't connect. And also there is this red alert. I don't know how to proceed with the project delivery. Do you have some help?
04-30-2023 09:43 AM
Hey there @chulla, we are popping on by since we see there is a big of a hiccup in getting your PCVR experience up and running. We understand how important this university project is for you. Don't worry, we will help you all that we can, so that you may be able to finish developing this VR project with our headset!
Below are some troubleshooting steps we would like for you to try.
Repair the Oculus PC Application:
USB power settings:
Selective Suspending:
We hope this help, please let us know if any changes occur, thank you!
04-30-2023 03:33 PM
First of all, I want to say thank you for your collaboration and your attention to clients.
Unfortunately, I followed the process you explained, but it didn't work. The problem is pretty much the same as before. It says there is no compatibility between the devices due to the GPU.
Do you have some other suggestions? Honestly, I don't know how to proceed.
04-30-2023 03:46 PM
Hmm, guess we'll have to kick it up a notch.
Here are some more troubleshooting steps that pertains to GPU.
Manually assign the GPU:
Set Oculus Process Priority:
Let us know how this goes!
04-30-2023 04:22 PM
It says again, my graphic card is not able to connect with this technology.
04-30-2023 08:17 PM
@chulla wrote:
Hello! I have the same problem: I cannot link Quest 2 to my laptop with the Meta Quest Link. I also have the official cable of 5m.
My GPU is the NVIDIA GeForce MX350. I bought it just last year. Now I have to do a project for the university and my PC cannot link. I should deliver a project and develop an app for VR. How could I continue the work? Is there a solution?
The problem I found is when I connect my PC with Quest 2 with the cable. It seems like they are founding each other but they don't connect. And also there is this red alert. I don't know how to proceed with the project delivery. Do you have some help?
There are two main issues here.
First: Link (and Airlink) have a limited set of GPUs they are compatible with. As posted above, these are: https://www.meta.com/en-gb/help/quest/articles/headsets-and-accessories/oculus-link/meta-quest-link-...
Any GPU that isn't in there (like the MX350) can't be guaranteed to be compatible.
Second: the MX350 is far below the performance requirement. An MX350 is less than half the performance of a GTX970, which was the minimum GPU for the 2016 Rift CV1. The Quest 2 has higher resolution than the Rift CV1 and Link adds another performance hit on top (video stream encoding using the GPU).
As for development, that's potentially easier. Does the project have to be PC based, or can you do it as a native Quest app?
If native Quest is ok, then it should be fine. You don't need any particular GPU to connect a Quest 2 to a PC to upload builds. It will be a bit more annoying to quickly test (you need to build and upload to see changes), but that's how we had to do Go and Quest development before Link came out. 🙂