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Oculas go

seneca210
Level 2

I have a Oculus go I don't know what everybody thinks about it it's a few years old and I'm trying to work it I still have a Oculus do I need to change it to meta and it's hard to get on the internet with this thing

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey there @seneca210, we see you're having a bit of a hard time with your device. For the Meta account question you asked by January 2023 Oculus devices will require a Meta account to log in, you can click here to read more. If you need help creating a Meta account you can click here.

As for your internet issues you can try to:
• Re-Pair your headset to your phone
• Power cycle the system

Please let us know if you this worked for you!

seneca210
Level 2

how to reset my oculas go and it wont let me in the store for games to buy it says no internat? but i can go on my brouser with internan?

Hey there, @seneca210! We can definitely understand your concerns regarding not being able to connect to their store with your Oculus GO, and we'd love to help out! Here's the steps for performing a Factory Reset on your device: 
 

  • Turn off your Oculus Go.
  • Hold the power and volume (-) button on your headset down simultaneously until the boot screen loads on your headset.
  • Use the volume buttons on your headset to highlight Factory Reset and press the power button.

If the issue isn't fixed after this, please contact us through our support site here. We'll be looking forward to hearing from you!