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Oculus Rift Sales Receipt

mai1box
Honored Guest
Hello all, when you purchased your Rift headset, did you receive an actual sales receipt? I only remember getting an invoice.
I'm waiting for a reply from Oculus support now, but I'm curious if anyone knows of a way to obtain a sales receipt for my purchase. I see there's a way to request an invoice, but that doesn't help me since the date changes to the day it is requested.
6 REPLIES 6

cybereality
Grand Champion
You should have received an email after purchase. In any case, if you need warranty support, we will have the purchase data in our system so you won't have to worry about needing a receipt.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

mai1box
Honored Guest


You should have received an email after purchase. In any case, if you need warranty support, we will have the purchase data in our system so you won't have to worry about needing a receipt.


Thanks for the reply. My warranty has expired, so I'm out of luck when it comes to any warranty work. I need the receipt because I'm trying to use my credit card's extended warranty benefit which will allow me to get a new Rift through them. I've searched all emails that I still have and I unfortunately no longer have the receipt.

cybereality
Grand Champion
OK, yes, I understand. Give me some time to look into this. Thanks.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

Anonymous
Not applicable
Go to the Oculus website
Log in
At the top right, under your name...
Click on "My Orders"
Select your order
Under Your Order Status, shipped
You will see a link.... " Email Invoice"
Done 🙂

almilosevic
Honored Guest

Richooal said:

Go to the Oculus website
Log in
At the top right, under your name...
Click on "My Orders"
Select your order
Under Your Order Status, shipped
You will see a link.... " Email Invoice"
Done 🙂


Is there a way to e-mail invoice now?

Anonymous
Not applicable



Richooal said:

Go to the Oculus website
Log in
At the top right, under your name...
Click on "My Orders"
Select your order
Under Your Order Status, shipped
You will see a link.... " Email Invoice"
Done 🙂


Is there a way to e-mail invoice now?



The instructions above work as expected...

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