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Oculus app on my phone has changed for worse

Desertbro
Explorer

The whole Oculus app on my phone has changed. Instead of a useful tool, it's just a platform for ads and endless notices.

I can't find a link to see my screenshots on Quest2 any more. I can't even do a search, because the app overdraws on the screen behind my phone status into like TIME and CHARGE, so the search screen in inaccessible.

Total Garbage.

2 ACCEPTED SOLUTIONS

Accepted Solutions

Problem still not solved.  Profile avatar shows, but still can't access profile.

Notices icon allowed me to finally get to the photo gallery, but still can't access user profile. 

View solution in original post

Did you uninstall and reinstall the app again?

If this doesn't help, talk to @MetaQuestSupport  so they can look if there is something wrong with your account.

View solution in original post

7 REPLIES 7

Choleni
MVP
MVP

Hi @Desertbro 🙂

you can find your screenshots by tab on your profile pic at the bottom of the app, on the following page tab on the burger menu in the upper right corrner.

The search bar is now also at the bottom off the app, so I don't think it's hidden behind your time/charge symbol at the top of the phone.

Search, edit, and menu buttons were at the top of the screen.  I tried for days to connect with bluetooth and no code ever appeared in the headset.  Finally deleted/reinstalled the app.  

 
NOW it looks better.  The search and menu are at the bottom. The profile doesn't show at all and says I blocked it - HOW ON EARTH?!?!?! 
 
Also, how do I stop notices from popping up every single time I take a screenshot?  It's annoying as hell - I've tried turning all notices OFF at every level, and they still keep popping up.  I don't want notices while I'm using apps and games - they are disruptive!!!!


@Desertbro wrote:

Search, edit, and menu buttons were at the top of the screen.  I tried for days to connect with bluetooth and no code ever appeared in the headset.  Finally deleted/reinstalled the app.  


Yes, that was before the Meta Quest app changed to Meta Horizon app.

New Look, New Name: Introducing the Meta Horizon Mobile App | Meta Quest Blog 

 
NOW it looks better.  The search and menu are at the bottom. The profile doesn't show at all and says I blocked it - HOW ON EARTH?!?!?! 

Several users are reporting this issue

Trying to access meta horizon Profile  

i don't know....... maybe this is a bug with some sort of phones or accounts.

Some people said deleting and reinstalling the app solved the problem for them......

If not send a PM @MetaQuestSupport and tell them about.

Click on the name to visit their profile page, then click the "send a message" button.

 

Problem still not solved.  Profile avatar shows, but still can't access profile.

Notices icon allowed me to finally get to the photo gallery, but still can't access user profile. 

Did you uninstall and reinstall the app again?

If this doesn't help, talk to @MetaQuestSupport  so they can look if there is something wrong with your account.

Hello @Desertbro@Choleni  is absolutely correct. If you are still having trouble with your app, lets try uninstalling it and reinstalling again. If this doesn't work then please don't hesitate to shoot us a pm. You can do so by selecting our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. 

oculusness
Consultant

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