Hey Bigmat11! We see that your having issues with your device in that it keeps giving you an error message. This is definitely not the experience we want our customers to have and would like to work with you to get to the bottom of this. In order to move forward we would like to request some more information. Could you please provide the following:
Has everything been updated(software, mobile app, etc.)?
Could you provide us with a screenshot of the error?
Have you tried any troubleshooting steps?
As soon as we have this information we can move on to the next steps.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey Bigmat11! We are just reaching out to you to see if you still needed help with the error message you are receiving. If you still need our assistance just reply back with the requested information and we can move on to the next steps.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
