Official DK2 Shipping Update (Oct 28th 2014)

[cybereality]

Hey everyone,

You'll be happy to hear that we've fulfilled over 90% of all DK2 pre-orders!

If you've already received your kit, make sure to check out the new 0.4.3 software package for the latest updates.

Thanks again for your patience and support.

// cybereality

[LrdAnubis]

Meanwhile in Australia.....

(The sound of crickets)


This shipping information process is a bit of a debacle

[razalom]

"cybereality" wrote:
@DannySwish: No word yet, but we are looking into it. Just be on the lookout for packages. Sometimes the tracking numbers get delayed, but the actually package was shipped. Not sure that happened here, but always good to be prepared.

But surely you can tell if an item has been shipped yet?

[AsmoNZ]

I've been stuck in Processing for over a week now. I got an email from Oculus Support telling me that it can be in Processing for up to two weeks.
However the email didn't really mention whether the unit had actually shipped or not, I fear that Oculus Support can't tell until they get the shipping details. And going by the posts in this Forum it seems like those shipping details are getting severely delayed somehow!

So fingers crossed at this stage.

[LrdAnubis]

"AsmoNZ" wrote:
I've been stuck in Processing for over a week now. I got an email from Oculus Support telling me that it can be in Processing for up to two weeks.
However the email didn't really mention whether the unit had actually shipped or not, I fear that Oculus Support can't tell until they get the shipping details. And going by the posts in this Forum it seems like those shipping details are getting severely delayed somehow!

So fingers crossed at this stage.

If they would stop this batch by country crap and just fill orders in the same order they arrived. They would know exactly what stock is where. When paying $75USD for shipping they should know exactly where every unit is.

It would be beyond comprehension if they were unaware of their own available stock levels.

[zXw0lfXz]

Yep Definitely not getting much here in Australia...

I think I am stuck for the next batch anyways, if they weren't so over priced on Ebay from people that get theirs within 2 weeks of their order (everyone that isnt Australia) then I would have bought one by now.

Come on Team Rift!
Where is the Aussie love? 😞 :cry:

EDIT:
100 Pages of disappointed Aussies 😧
viewtopic.php?f=26&t=10824&p=213411#p213411

Please all might Rift gods, I will snackrafice my lunch for today if I could be assigned a rift.

[Kethalpak]

"LrdAnubis" wrote:

If they would stop this batch by country crap and just fill orders in the same order they arrived. They would know exactly what stock is where. When paying $75USD for shipping they should know exactly where every unit is.

It would be beyond comprehension if they were unaware of their own available stock levels.

From the posts in the September shipping updates thread it appears that the shipping by region has stopped, replaced with ... something.

[LrdAnubis]

"kethalpak" wrote:

"LrdAnubis" wrote:

If they would stop this batch by country crap and just fill orders in the same order they arrived. They would know exactly what stock is where. When paying $75USD for shipping they should know exactly where every unit is.

It would be beyond comprehension if they were unaware of their own available stock levels.

From the posts in the September shipping updates thread it appears that the shipping by region has stopped, replaced with ... something.

To quote Sir Topem Hat "Confusion and Delay"

[F4ust0]

Srs . Oculus , Hong Kong Post ??? All Companies for Shipping and select HONG KONG ? The cheaper and slower SHIPPING FROM China ??

SHIT IS A JOKE ?

Wait after 3 Months and Pay ALL UN sent FROM CHINA COLOMBIA DK2 a ???? :x :x

[DannySwish]

Maybe our orders are stuck because we payed using PayPal? Did you guys use PayPal? Then again, it seems to be just the Oct. 19th processing batch that's stuck.

It's really difficult to not resent the company when they're just handing order after order to UPS for people who placed their orders over a month after ours.

If I had ordered a month later, I'd probably have a Rift in my hands right now. How messed up is that?

[meepmeep22]

Cyber, How long will the shipping perioud be for Vancouver canada? Mine says prosessing and will be shipped in 2-4 days.
Is it ground, expediated or air?