Official DK2 Shipping Update (Oct 28th 2014)

[cybereality]

Hey everyone,

You'll be happy to hear that we've fulfilled over 90% of all DK2 pre-orders!

If you've already received your kit, make sure to check out the new 0.4.3 software package for the latest updates.

Thanks again for your patience and support.

// cybereality

[foxinsox]

"DannySwish" wrote:
If I had ordered a month later, I'd probably have a Rift in my hands right now. How messed up is that?

Yeah, that's crazy. Can't imagine what they're doing with it.

At least everyone in Oceania seem be stuck in limbo. Not sure if stock hasn't even arrived here yet and they just changed the status to shut us up, or if everyone has called in sick at the DC for the past week? 😄

[hopnod]

Someboy can help me? PLEASE!!!!

viewtopic.php?f=26&t=16391

[foxinsox]

"StuAngel" wrote:

I contacted "Commercial Freight and Logistics Pty Ltd" on the advice of Australia Post at 9am this morning as I too have had the "in transit" since last Thursday - they said that they were having trouble printing the Australia Post labels - in short - they were all still sitting there (@9am) - I explained that all of the Oculus rifts they had sitting there were for people who ordered them months and months ago and the bloke said "hopefully we will be able to print the labels today" so -shrug- dunno.

Stu

Welp, turns out Australia's issue is the logistics company being too daft to work a printer.

[TransAM21]

Ordered: October 3
Status: Ready Oct 28
Status: Processing Oct 28
North America
California
😄 😄

[zXw0lfXz]

"TransAM21" wrote:
Ordered: October 3
Status: Ready Oct 28
Status: Processing Oct 28
North America
California
😄 😄

I hate you damn Americans with your fast allocation of Rifts...
I ordered in Sept 20th....
im still on ready.... >.<

[kedo1209]

orderd oct 15
oct 28- Ready:We've successfully processed the payment and information for your order. It will be shipped as soon as the items are available in stock.

CANADA

[chuckn]

Ordered: September 8
Delivered: October 28

Sweden

😄

[Melongeed]

I am wondering how long this processing will be, been doing it for a week now, really keen to get the kit, although I'd almost guarantee the DK3 will be out before I receive this version.

Order ID: FK-120****
Date: Aug 6, 2014 01:16 AM PDT
Status:PROCESSING:

[boomyak]

"cybereality" wrote:
@DannySwish: No word yet, but we are looking into it. Just be on the lookout for packages. Sometimes the tracking numbers get delayed, but the actually package was shipped. Not sure that happened here, but always good to be prepared.

i'd just like to reinforce the deluge of users reporting the same issue, i've been processing since october 20th. I also had an issue with a payment problem earlier that week which i didn't catch for about 3 days. It was strange because all my payment info was inputted accordingly, trust me I ordered on August 11th, i've been checking my order info twice a day and making sure everything was in order.

This is shaping up to be a huge disappointment which i know others can echo, seeing people ordering LITERALLY 2 months after i did getting shipments, it's not good business.

I think we deserve a better answer, as support doesn't help, and no one else seems to know what the tracking numbers are, if they've shipped, or what's going on. I believe that this qualifies for further investigation immediately, i'm hoping that you can please get someone on this.

thank you CyberReality.

[LrdAnubis]

"melongeed" wrote:
I am wondering how long this processing will be, been doing it for a week now, really keen to get the kit, although I'd almost guarantee the DK3 will be out before I receive this version.

Order ID: FK-120****
Date: Aug 6, 2014 01:16 AM PDT
Status:PROCESSING:

The consumer release, that replaces the DK5 will be on the shelves in stores all over NA before Australia gets any information on the status of their DK2's