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Ordered a Meta Quest link cable and received old stock of an Oculus cable

picklemukkie
Honored Guest

Ordered the Meta quest link cable from the meta store website and received the old stock of an Oculus link cable. I have a new Quest 3 and have been waiting for this cable.

Just spent 40 minutes on a support chat call with the end result of 

1. The cable is the same (supposedly)

2. I could return the cable

3. There is no guarantee I would get the Meta branded cable if ordered again

Can someone here confirm that the cable is 100% compatible and I'd be interested in peoples' thoughts on why you can order something on the Meta store and not get what you ordered.

1 REPLY 1

oculusness
Superstar

@picklemukkie  they are the same items but meta changed the logo. Your cable will work fine.

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR.