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QUEST2 BLE pairing issue

Level 2

Hi everyone,


I am trying to connect an Arduino 33 Nano BLE board with the Quest2.

The Board does show up in the list of Bluetooth devices, but once selected I get this error.


Could not pair with "arduinoBLE" because of an incorrect PIN or passkey


Could anyone please help me out with this problem?


Thank you for any suggestion how to fix this.


Retired Support

Hey @tirola!

You're only getting this message because the Arduino 33 Nano BLE won't be compatible with the Oculus app. Here's an up to date list of supported keyboards:

  • Logitech K830
  • Logitech K375s
  • Logitech MX Keys universal
  • Logitech MX Keys for Mac
  • Logitech MX Keys mini universal in pale gray
  • Logitech MX Keys mini for Mac
  • Apple Magic Keyboard
  • Apple Magic Keyboard with numeric keypad

You can use this link for more information on tracked Bluetooth and remote keyboards.

Kudos, kudos and more kudos!

hey @JamBox88 !


thank you for your feedback. Your information is very useful for keyboards and mouse, but there is also the generic option for bluetooth device. 
I was expecting the board to be accepted as generic device, since it listed in the "pair new device" menu.
Any idea how I could proceed?

Thank you!

Hi again @tirola. At this point, you'll likely get a better chance at troubleshooting with Meta Store Support.

Just click the link, choose your device, and pick anything that resembles your issue. Then it will ask you if you'd like to connect via chat or email.

Hope it works out!

Kudos, kudos and more kudos!