10-14-2024 05:36 PM - last edited on 10-14-2024 06:20 PM by LordArceus
10-14-2024 06:25 PM
Hey there greenscreen,
Can you please try holding down the power button for at least 30 seconds until you hear the boot-up sound?
If you don't hear the boot-up sound, please try holding the power and volume DOWN button at the same time until the boot screen appears.
Then, use the volume buttons to go to 'boot device' and use the power button to confirm.
Then select 'yes' with the volume buttons and press the power button again.
Please let us know if this helps with your spinning black screen issue.