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Quest 3: Problems with sweat

twISTer1979
Honored Guest

Your headset is also advertised for workouts, but unfortunately that's not possible because sweat always occurs during workouts and apparently the devices aren't sufficiently protected against it, despite completely drying them off with microfiber cloths after use and your silicone cover etc. 

It’s my 4th Quest 3 which dies after using it with ElevenTableTennis:-(

I’m in a community with many players and a lot of them have the same problems and must replace their headsets regularly because of this issue… Most die with „tracking failure“ and nothing works. The display moves with head-movement and controller are vibrating every second but aren’t tracked as well… no head and no finger or controller tracking… There are also threads on Reddit… why don’t you seal the chips inside like it is done with smartphones???

As I said in chats before. You should invite me as your product-tester. When your devices lasts for me in the long run, then it's good😉

17 REPLIES 17

chris.o.yul
Adventurer

This is a very interesting comment.

I was always wondering how the headset handled sweat during workouts.

mc4539
Protege

This is how my headset died. I got "Tracking Lost" and the boot screen loop after a Supernatural Monster workout. It's amazing what 30 minutes' worth of perspiration can do to the Meta Quest 3 😓

Now, to find a facial interface that is sweatproof and can shield the device vents--if there is one.

guilec86
Honored Guest

Did you find a workaround? Headband maybe? I'm receiving my replacement after killing mine with 2 months of Les Mills Body Combat VR and would prefer to avoid another return...

oculusness
Superstar

@twISTer1979  One of these facial interfaces with an integral fan may help. And, as the fan direction can be reversed it could pull moist air out of the headset rather than blowing it over the electronics.

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR.

Unmutual
Protege

Just had exactly this issue one month into usage. Tracking lost error after half an hour on the driving range in golf plus

Update on this: I was initially going to buy one of the cooling fan interfaces, but I changed my mind because of the extra battery and likelihood of poor compatibility/comfort.

Instead, I bought the Razer Facial Interface for Meta Quest 3. It doesn't have a fan for air circulation, but it has a couple of specially designed vents to dissipate heat from inside the interface while still blocking light. That and the contoured silicone gasket make all the difference: I no longer feel my headset heating up in my face, the lenses don't fog, and forehead sweat hardly enters my eyes during workouts.

I wouldn't say that the facial interface makes the headset sweatproof--I honestly can't tell if there is some sort of design trick to keep sweat from entering the device vents--but it does make it significantly more usable for longer periods and with performance-heavy apps. I'm still being precautious about exercising with my replacement headset: now I always dry off the interface when I have a chance to pause, because I am definitely not wanting to kill the replacement the same way I killed my original.

Ambryon03
Explorer

Hello same problem on my two Q3 With ETT  many refurbished and same problem again i am sure META know the problem 

pk165271
Protege

Same problem.  I do Supernatural every morning.  I am on my third Quest3 in 5 months.  My first quit charging.  My second experienced the same tracking failure as yours.  Meta is replacing these for free but with "refurbished" ones.  It would be nice if Meta actually responded to this issue.  What are we supposed to do?

Hey there @pk165271,

 

You make a good point that sweat should be considered in future designs!

 

Could we ask you to please make a post on our ideas forum about this?

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