Quest 3, Red Matter 2 Graphic update won't download, stops around 5.7-6.2GB

[IJ833]

Bought new Querst 3 and "Red Matter Graphic Update" which I own since 2022.Download  stops in between 5.7GB-6.2GB every time I try. I have sufficient of storage on the Quest 3.

- Kept Headset awake for 4 hours, Didn't help

- Used Sidequest to clear data app, Didn't help

- Did factory reset om Quest 3, Didn't help

- Used different WiFis, and also 5G network, Didn't help

What I notice is that in the Meta Horizon app on my phone the status is always Installing where I cant do anything even after the above steps. So what in the gods name is going on here?

I have seen similar post for example this on Reddit but without any solutions

https://www.reddit.com/r/OculusQuest/comments/17jywf8/new_q3_red_matter_2_wont_download/

How to fix this?

[MetaQuestSupport]

Hey there @IJ833, thank you for your post.

We understand that you are unable to download the update for Red Matter 2. Given the extensive troubleshooting you have already completed trying to get this resolved, we would next recommend you get in contact with the developers.

We hope this has helped and wish you have a wonderful day!