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Quest3 is constantly quitting VR mode and causing a nightmare

I was playing warthunder in PC streaming mode, my headset recently starts to crazily quit the VR mode and shows complete black, causing the game to fallback to PC monitor render mode.

Sometimes when I rotate my head to fast, this **bleep** happens.

Sometimes when my head is not rotating at all, the headset lose VR streaming mode and shows blackscreen, sometimes it will get back to VR rendering but sometimes not.

And can anybody tell my why does the threshold of the device judging if the device should display VR so strict? Sometimes I felt that even my face has left the lens for just 1 milimeter, the device will go lazy and not render. Can you make sure it is always on?

You are turning the VR mode completely unplayable. It is a complete **bleep** design to ever think about using unstable "smart" systems to figure out if the headset is on the head, and letting user have no clues to tell what is happening. Why cant you just use a simple but reliable button to do this? Did your designer even figured out that a unstable "check user face is close enough with headset" system will make the graphics heavy game freeze and crash, or stuck in a state that has eternal black screen but live sound?

I followed all those "solutions" reboot the device, reboot the PC time and time again and yet still stuck in black screen but sound mode.

Why do you think your designers are **bleep**ing smarter than the user? Why your designer even cannot think about the edge cases like this and error handling?

1 REPLY 1

MetaNinjaTurtle
Meta Quest Support
Meta Quest Support

Hey @bankruptfaceboo10 

I understand your frustration especially when the issue affects you in the middle of an intense game, or it's a consistent issue that just affects your PCVR experience as a whole.

I'd like to just ask a few questions to help better understand your situation.

  1. How are you connected to the PC? Is it via Airlink or through a cable?
  2. Have you updated the headset to the latest software version?
  3. If you're using the Quest Link PC app, have you updated it to the latest version?
  4. Have you updated your PC's graphics drivers to the latest version?

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