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Touch shipped last week but no game codes?

Vetkin
Expert Protege
Anyone else have their touch ship from Oculus but not receive any game codes?  I've been casually asking in other people's threads but haven't really seen an answer or anyone else asking the question, so I'm wondering if it's just me. Cybereality said in another thread that the codes should be in the order history after the package ships, but all I've got there is the tracking number and order number.  It's possible they could be sent out on launch day, but if there's an issue I'd like to resolve it before the controllers arrive.
58 REPLIES 58

Vetkin
Expert Protege

falken76 said:

I bought on Amazon, who sends me my codes?  Is it them or is it Oculus?


If you buy from Amazon I'm pretty sure Amazon sends the codes.

cero490
Heroic Explorer
@cybereality I waited, but now it's technically the 6'th and still no codes. Fingers crossed that support will fix this.

Bel-garath
Expert Protege
No codes for me either and I am receiving mine tomorrow (6th). My invoice email shows nothing. When I click on the link for my order (which I did just now after it resent another) doesn't show anything either and I ordered as a guest. I just opened a support ticket. Kinda disappointing considering how we were promised how smooth everything would go this time. 

Update: Spoke to soon, just got my codes at 1:01 am (1 1/2 hours after opening ticket so ticket probably wasn't necessary).

Vetkin
Expert Protege
I received my code at 11:30 p.m. PST via email and it is also showing up in my order history now. Just one code for both games.

 I filed a ticket earlier today, but I don't know if that had anything to do with it. For those who still can't see it on oculus.com it may be worth filing a ticket. Just check your order history again first.

Varil
Protege
Made a support ticket last night, when i went to bed. Now the code shows up on my orders page under touch! No reply on my ticket yet or email with codes! Go take a look, maybe they fixed it now!

Sakkura
Heroic Explorer
I got my codes about 1½ hours ago, good stuff Oculus. 🙂

Mine were via email, just for some reason much later than the shipping and processing emails.

Skizz
Expert Protege
Which games are supposed to come free with the Touch preorder?

paesan
Expert Protege
Codes arrived at 03:31 ET. I did submit a support ticket yesterday.
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Sakkura
Heroic Explorer

Skizz said:

Which games are supposed to come free with the Touch preorder?


VR Sports Challenge and The Unspoken. That's in addition to the other stuff that's free with Touch even after launch.

Orogogus
Protege
Nice, got my email, too, at 1 AM PST, and it's on my order page as well.