If anyone is considering buying any product from Meta (read: Facebook) such as the Oculus VR DON'T DO IT.
I have never had such poor support from any company. They will not speak to you directly and will just refer you to their website (with dead links) and then say they will follow up. After about 2 weeks they will stop communicating. This has been going on with my son's Christmas present for almost 4 months now.
How a company the size of Meta cannot provide support to their customers is beyond my understanding but save yourself the headache and go any other way.
