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Very slow tech support/customer service response time

Sybilishere
Explorer
I can't use my oculus go headset since tech support is super slow at responding. This is the 2nd headset that I've purchased that stopped working in less than 1 month. I am very unhappy about how long it takes tech support/customer service to resolve my issue. Now I'm stuck again for weeks with aa headset that doesn't work!
1 REPLY 1

So you have created a ticket here?

https://tickets.oculusvr.com/hc/en-us/requests/new

How long have you been waiting?  They are usually very quick.
Big PC, all the headsets, now using Quest 3