When is Oculus going to fix the Pixel problem in the videos?

[ky4jw]

When I play any videos in any app's I get a pixel distortion. It looks just like when a hard rain is coming and you are watching satellite tv where parts of the video freeze. Yesterday I ran an app where I could see the same image on my monitor at the same time and it was the same on the Rift and the monitor. When I run the games it runs fine. I have an High end PC with the latest Nvidia drivers and the latest Win 10  1809 updates. Can anyone help me?


System Information report written at: 01/09/19 13:19:00
System Name: ALIENWARE
[System Summary]

Item Value 
OS Name Microsoft Windows 10 Home 
Version 10.0.17763 Build 17763 
Other OS Description  Not Available 
OS Manufacturer Microsoft Corporation 
System Name ALIENWARE 
System Manufacturer Alienware 
System Model Alienware Area-51 R2 
System Type x64-based PC 
System SKU Unsupported 
Processor Intel(R) Core(TM) i7-5960X CPU @ 3.00GHz, 3001 Mhz, 8 Core(s), 16 Logical Processor(s) 
BIOS Version/Date Alienware A14, 7/2/2018 
SMBIOS Version 3.0 
BIOS Mode UEFI 
BaseBoard Manufacturer Alienware 
BaseBoard Product 0FRTKJ 
BaseBoard Version A00 
Platform Role Desktop 
Secure Boot State Off 
PCR7 Configuration Binding Not Possible 
Windows Directory C:\WINDOWS 
System Directory C:\WINDOWS\system32 
Boot Device \Device\HarddiskVolume2 
Locale United States 
Hardware Abstraction Layer Version = "10.0.17763.194" 
User Name ALIENWARE\ky4jw 
Time Zone Eastern Standard Time 
Installed Physical Memory (RAM) 32.0 GB 
Total Physical Memory 31.9 GB 
Available Physical Memory 26.1 GB 
Total Virtual Memory 36.6 GB 
Available Virtual Memory 28.1 GB 
Page File Space 4.75 GB 
Page File C:\pagefile.sys 
Kernel DMA Protection Off 
Virtualization-based security Not enabled 
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable 
Hyper-V - VM Monitor Mode Extensions Yes 
Hyper-V - Second Level Address Translation Extensions Yes 
Hyper-V - Virtualization Enabled in Firmware Yes 
Hyper-V - Data Execution Protection Yes 
Dual Titan z video cards
100 meg/sec internet.

[ky4jw]

When I play any videos in any app's I get a pixel distortion. It looks just like when a hard rain is coming and you are watching satellite tv where parts of the video freeze. Yesterday I ran an app where I could see the same image on my monitor at the same time and it was the same on the Rift and the monitor. When I run the games it runs fine. I have an High end PC with the latest Nvidia drivers and the latest Win 10  1809 updates. Can anyone help me?


System Information report written at: 01/09/19 13:19:00
System Name: ALIENWARE
[System Summary]

Item Value 
OS Name Microsoft Windows 10 Home 
Version 10.0.17763 Build 17763 
Other OS Description  Not Available 
OS Manufacturer Microsoft Corporation 
System Name ALIENWARE 
System Manufacturer Alienware 
System Model Alienware Area-51 R2 
System Type x64-based PC 
System SKU Unsupported 
Processor Intel(R) Core(TM) i7-5960X CPU @ 3.00GHz, 3001 Mhz, 8 Core(s), 16 Logical Processor(s) 
BIOS Version/Date Alienware A14, 7/2/2018 
SMBIOS Version 3.0 
BIOS Mode UEFI 
BaseBoard Manufacturer Alienware 
BaseBoard Product 0FRTKJ 
BaseBoard Version A00 
Platform Role Desktop 
Secure Boot State Off 
PCR7 Configuration Binding Not Possible 
Windows Directory C:\WINDOWS 
System Directory C:\WINDOWS\system32 
Boot Device \Device\HarddiskVolume2 
Locale United States 
Hardware Abstraction Layer Version = "10.0.17763.194" 
User Name ALIENWARE\ky4jw 
Time Zone Eastern Standard Time 
Installed Physical Memory (RAM) 32.0 GB 
Total Physical Memory 31.9 GB 
Available Physical Memory 26.1 GB 
Total Virtual Memory 36.6 GB 
Available Virtual Memory 28.1 GB 
Page File Space 4.75 GB 
Page File C:\pagefile.sys 
Kernel DMA Protection Off 
Virtualization-based security Not enabled 
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable 
Hyper-V - VM Monitor Mode Extensions Yes 
Hyper-V - Second Level Address Translation Extensions Yes 
Hyper-V - Virtualization Enabled in Firmware Yes 
Hyper-V - Data Execution Protection Yes 
Dual Titan z video cards
100 meg/sec internet.