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Whitelisting for the Windows Oculus App & Quest 3

luke.322907
Honored Guest

Hi,
I work in a corporate environment with a proxy, and currently, the Oculus App for Windows and our Quest 3s cannot connect to the Oculus/Meta servers. Before I forward this to our IT admin to request it be excluded from our proxy, can Support confirm that the following domains are currently required to be accessible for it to work? 

  • oculus.com
  • facebook.com
  • fbcdn.net
  • akamaihd.net

port 443 (TCP), 3478 (TCP) and/or the 50000-59999 range (UDP).  

The list is from:
Oculus Application Communication Error to Servers ... - Meta Community Forums - 822569 (atmeta.com)

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey @luke.322907! We truly apologize for our delay addressing your concerns regarding setting up the PC software within your workplace. While you're definitely on the right track to have everything set up, we do want to make sure Meta.com is added to your list as well for required domains. From there, you're all set to continue exploring VR within your offices! Of course, if you have any further questions or concerns, do let us know! We're happy to help! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, @luke.322907! Hope you're having a great weekend! We just wanted to check in to see if you're still needing further assistance. If so, please let us know! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!