Workrooms/Zoom Integration not working

[Vinoh]

Has anyone been able to join a Zoom meeting from Workrooms? This feature was just released and it's supposed to work with a basic Zoom account, but I haven't had much luck. I was able to add a zoom meeting to my calendar and assign it to a workroom. The meeting showed up in Workrooms as per the instructions and I entered the assigned room. The instructions said I would be given the option to join the Zoom but that option never showed up.
Worse yet, after trying many times, I can no longer even assign the Zoom meeting to a Workroom. When I try, it says I need a Zoom One Pro account which is not supposed to be the case. I was able to connect my Workrooms account to my Zoom account even though the instructions seem to say this isn't necessary.
Here are the relevant Meta instructions from https://www.meta.com/help/quest/articles/horizon/connect-and-collaborate-in-horizon-workrooms/zoom-w...:
To join a meeting in VR:
From your Meta Quest headset, open the Workrooms app.
From your Workrooms personal office, select Office from your desk menu, then select the Today tab.
Select your upcoming Zoom meeting. This will launch the workroom the meeting is scheduled in.
From the workroom, select Room from your desk menu, then select the Meeting tab. Once your meeting time starts, you will see an option to join the Zoom video call.
Select Join to connect to the people on Zoom video.
Anyone can join a Zoom meeting in Workrooms. You don’t need a Zoom One plan or to connect your Zoom account with Workrooms in order to join a Zoom meeting.

[0x0michael]

It seems like they announced an incomplete feature, what's the point if i have to make the meeting myself or connect my zoom pro account to workrooms?

[NathanSudo]

@Vinoh @0x0michael  Were you able to get things working with the Zoom integration?  We've been able to get it working in the Horizon Workrooms Community but my first time -- it did seem like the documentation was lacking and I didn't understand how to connect the Zoom. 

You do need a Zoom Pro account to create the meeting with Zoom to be connected via the integration but after that everyone else who wants to join just needs a basic Zoom account. 

Here's a video that I created walking through the process


Hope that helps!

[ToastieNate]

Hi there, I am trying to set up Workrooms access for Zoom for my team and managed to connect Zoom up through the workrooms webapp but am being asked to change settings in Enable Passcode and Disable Waiting Room (see image).

When I click the button to make changes in the Workrooms App, I am told it has failed. When I try the settings in Zoom, it does not appear that the Waiting Room is turned on (see screenshot). Does anyone have any suggestions?

[NathanSudo]

Hmm, that's strange. 

Are you looking at these settings in Account Settings - https://zoom.us/account/setting

Your screens look different than mine but I was able to connect without issues even with the waiting room enabled, but maybe because I'm no longer on Zoom Pro then it's not able to check the API for my settings. 

If you are still having issues, feel free to reach out in the Workrooms Community and we can get you support there for sure!

Nathan