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Yes, the Oculus store is currently having issues

kojack
MVP
MVP
The store is having problems for many (all? I haven't tried buying anything) people, Oculus is working on it.
I'm going to merge all the threads about this here.

Author: Oculus Monitor,  Auto Oculus Touch,  Forum Dark Mode, Phantom Touch Remover,  X-Plane Fixer
Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich
Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2
67 REPLIES 67

RjsBeefJerky
Honored Guest
after putting in pin for a purchase, it said. temp problem when trying to completer your request. please try again later 

steampvnc1BB0
Honored Guest

"GraphQL
server responded with error 2078011: A temporary problem occurred when
trying to complete your request. Please try again later." I am unable to buy tetris effect both on the phone app and on the website


RjsBeefJerky
Honored Guest
Yea same here tried to buy on phone quest and oculus on pc 

joeljrosario14
Honored Guest
I can't buy games at all through the quest 2 headset itself, the app on my phone, nor the website. I can download free games and software but cannot purchase store items. I am at a lost

PITTCANNA
Visionary
Did you add a payment method

joeljrosario14
Honored Guest

PITTCANNA said:

Did you add a payment method


yes. I have everything including a pin number. I tried buying virtual desktop on the app nothing. Tried through the headset, nothing. Tried on a web browser still nothing. Must be an account issue

TomCgcmfc
MVP
MVP
Could be a temporary Oculus server problem.  This happens once in a while.  Just try again later.
i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with Etsy lens mod and Index Controllers

Anonymous
Not applicable
it says your bank needs more information, please continue on the oculus webstore.
but i cannot login with my oculus account on the webstore so i cannot use it. i dont want a facebook account for obvious reasons.

please help me, my bank does not care as i can buy everywhere else without problems.

Anonymous
Not applicable
ok it somehow logged in now but now i get:

GraphQL server responded with error 2078011: A temporary problem
occurred when trying to complete your request. Please try again later.