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anyone received their confirmation email?

xunknownx
Explorer
i was able to checkout after many attempts. i checked out as guest and i didnt receive any confirmation emails. dont see any order number either except for # in my address bar which i'm assuming is the order number.
411 REPLIES 411

pedrw
Expert Protege
That's all we need to be ok?


Hi pedrw,

Thanks for your order!

This email confirms that we've received your preorder of the Oculus Rift.

Order Number: 61300003142531

Items:

Oculus Rift (£ 499,00 ) x 1 = £ 499,00

Taxes, Surcharges and Fees: Applicable shipping, taxes and duties will be added to and charged in your payment upon shipment of the unit.

Order Total: £ 529,00

Tracking #: (will be assigned when your order ships)

Shipping Information:

First Name: XXXXl
Last Name: XXXX
Address: XXXX York House
Address Line 2: Green Lane Oeste
City: Preston
State / Province: Preston
Zip / Postal Code: PR3 1PR
Country: GB
Please save this e-mail for reference. If there is a problem with your order, our support team will ask for your order number.

The Oculus Team

Virtual_Battlet
Honored Guest
Still no email confirmation for me. It's now been 24 hours past the Saturday 9AM PST deadline that Oculus said it would take to receive.

The same email said that if I didn't receive confirmation by that point, to contact them again. It's now been 23 hours since THAT point with no reply whatsoever.

I hear that the confirmations other people have received doesn't even quote an estimate as to what month their $630+ order will ship in.

This is incredibly frustrating.

magicarpet
Explorer
Hi, I have not received any email but ny order is in the order history.
But whenever I try to access with order # and email in order to resend me the mail, the message "something went wrong" is displayed.
Could you pls help me?
Thanks
M_C

dusktildawn48
Honored Guest
"magicarpet" wrote:
Hi, I have not received any email but ny order is in the order history.
But whenever I try to access with order # and email in order to resend me the mail, the message "something went wrong" is displayed.
Could you pls help me?
Thanks
M_C

Exactly what's happening to me

cybereality
Grand Champion
I understand this is frustrating, and it's far from ideal. Just please try to be patient as we work though the issues.

@MikDGTR: I'm sorry for not responding. Things have been crazy.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

jaykop007
Explorer
@cybereality i have been waiting and waiting i have even asked yourself a few times now can you please check my order as i done it as a guest and everything shows in paypal but i need confirmation that my order has been accepted as i did get a sales order number but i closed the webpage thinking i would get a email which still has not arrived .....

Mike7778
Honored Guest
My order history is still empty and no updates besides automation emails. This is frustrating to say the least. Please help cybereality.

Andigo
Honored Guest
I still have no authorization email. I have my order in my order history with the price displaying correctly now but still now email. Its a day and a bit past the 9th when you said we should all have them by. Iv also sent in a support ticket 4 days ago that still has not been replied too.

cybereality
Grand Champion
I'm working from home today, so I don't have access to all the tools.

If you send me a private message, I can get to it during the week (as soon as tomorrow). Thanks.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

jaykop007
Explorer
Hi cybereality i sent you a pm the other day with all my details thanx ....