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my virtual desktop is stuck on insstalling do i need to factory reset it and + will all my friend

Darkz_ok
Level 2
 
2 REPLIES 2

Darkz_ok
Level 2

 

my friends stay?

 

 

Hey hey! We understand how this can be pretty frustrating. Performing a factory reset is irreversible and will remove all account information, downloaded games, and content from the headset. Instead, we can try and restart your device before we perform the step of a factory reset. The steps on how to restart your device are on our support site, which we will link to here: https://support.oculus.com/articles/getting-started/getting-started-with-quest-2/restart-oculus-ques...