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etpro56
Honored Guest

when i try putting a payment in the oculus app and website it says unable to add payment method

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi there! We would love to assist you with adding a payment method, so you can make your purchase and continue to enjoy VR!

 

- What kind of card are you using? (Visa, Mastercard, and etc.)

- Is the card connected to a physical address and reloadable if it's a gift card?
- Please also make sure there are no network restrictions on the card

 

Here is also where you can find our supported payment methods. 

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