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pre-order refund

ShadeNvm
Level 2

I accidentally pre-ordered among us VR and when I attempt to refund the purchase all it says is  "An Unexpected error occurred. Please try again later. (OVR6139226)" I tried a few times throughout the day to refund the purchase and had no luck, I'd appreciate help with this.

1 REPLY 1

JamBox88
Retired Support

Hello @ShadeNvm! Accidents will happen, but not to worry, we'll be happy to take a look into this. 

Can you please send a PM? 

Please click here and then click "Send a Message". Please remember, you must be signed into the community first to send us a private message.

Thanks!

Kudos, kudos and more kudos!