05-18-2022 11:55 AM
hello Im thinking about buying a oculus quest 2 headset but I dont know if the fixed the melting of the charging port problem
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05-18-2022 12:24 PM
I haven't heard of any hardware revisions but i also haven't heard that it's a widespread problem. A USB socket is always going to be a weak point, all the more so when it's used to mount a cable that could see some serious action. Treat it with respect (use Airlink or VD instead of Link if you can) and I very much doubt you'll have problems. If you play active games and must use Link, consider finding a way to strap the last few inches of the cable to your headband to minimise movement at the socket.
05-18-2022 12:24 PM
I haven't heard of any hardware revisions but i also haven't heard that it's a widespread problem. A USB socket is always going to be a weak point, all the more so when it's used to mount a cable that could see some serious action. Treat it with respect (use Airlink or VD instead of Link if you can) and I very much doubt you'll have problems. If you play active games and must use Link, consider finding a way to strap the last few inches of the cable to your headband to minimise movement at the socket.
07-12-2022 04:38 AM
They Have not. My charging port melted
07-30-2022 07:06 AM
Mine just did yesterday as well, burning my hand. And yes it was and Always has been charged with the port and charging cable that came with the oculus.
12-24-2022 09:16 AM
My port recently melted. Sent it back and got a refurbed model in decent amount of time which I was impressed with. What I wasn't impressed with was the refurbed quest 2 charge port not working again within a week and seems to damage any cable I attach to it. Sorting it out with support again which was pretty good the first time around.
01-01-2023 09:17 PM
Were you still under warranty? Mine melted over the holiday weekend and I’ve got a case submitted on it, but my warranty expired a few weeks ago. I got the “we take safety seriously and will be in touch in 24-48 hours” line.
01-03-2023 02:28 PM
Mine wasn’t under warranty and I will say they gave me no problems about replacing it with a new one. It took a bit for them to send me the free mailing postage but once they did the process moved quickly with no issues. I was very surprised. Though I still think this shouldn’t be happening like it is.
01-03-2023 03:22 PM
Same situation here. They indicated they may replace it with a refurbished unit, but that they’ll send me a label to ship my melted unit to them and they’ll replace it.
01-03-2023 05:47 PM
Yes, I remember they told me they may replace. And they did with no issues so I’m sure they will do the same for you
09-09-2023 01:58 PM
My just did today will I was playing it