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Need a way to reset *Oculus* password after switch to Facebook authentication

Anonymous
Not applicable

I'm a new developer within FB, and I can't use our own internal tooling because I cannot change my Oculus account password.

 

I connected my Facebook account to my Oculus account. Now I use Facebook credentials to log into my Oculus account. I cannot log into my Oculus account using tools that require the Oculus password, and there is no way to change the Oculus password (the PIN does not act as a substitute). Example:failed oculus login cmdline.png

 

This is a blocking issue. I can't submit builds without this getting resolved.

1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable

I was able to get a password reset email from a support person, using the standard support channel: https://tickets.oculusvr.com/hc/en-us/requests/new

 

Made a request to add the password reset process back to the user settings, even if you have a Facebook account connected, since the Oculus password is required for some developer tools.

View solution in original post

1 REPLY 1

Anonymous
Not applicable

I was able to get a password reset email from a support person, using the standard support channel: https://tickets.oculusvr.com/hc/en-us/requests/new

 

Made a request to add the password reset process back to the user settings, even if you have a Facebook account connected, since the Oculus password is required for some developer tools.