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Oculus Developer Hub 2.1 White Screen on Mac

12feetdeep
Honored Guest

Hello,

 

I just recently updated the oculus developer hub to version 2.1, and when I went to relaunch the software, it just shows a white screen. I uninstalled and reinstalled the software, and rebooted my computer with no success. I just went into the Mac system logger and it seems to be reporting a crash, of the Oculus Developer Hub helper. 

 

I have a copy of the crash report, the crux of the crash seems to be: 

Time Awake Since Boot: 200 seconds

System Integrity Protection: enabled

Crashed Thread: 0 CrRendererMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace SIGNAL, Code 4 Illegal instruction: 4
Terminating Process: exc handler [1123]

Kernel Triage:
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage

 

I don't quite know what would be causing this, but hopefully there is a fix soon! Downgrading to 2.0 seems to be a temporary fix.

 

Currently, I am running OHD through Rosetta the M1 Pro.

28 REPLIES 28

gerfis
Honored Guest

Same at my M1 Mac Mini.

KostblLb
Honored Guest

same here, M1 Air macOS Monterey 12.0.1 (maybe should update to 12.1)

siesar
Explorer

Hello me too same problem in windows 10 now, with blank (white) screen and the software in stuck, nothing happend. I jsut tried to uninstall , deleted from (appdata(roaming) odh and oculus developer hub folders, then re-installed but nothin, the software always in blank /white( screen without no text and nothing to see.
note: in my case no log message, the software stuck before log.
Any solutions?
I found this link about 1.6 version with same issue but nothing resolution also with that procedures:

https://forums.oculusvr.com/t5/Tool-Feedback/Oculus-Developer-Hub-1-6-Opens-with-a-blank-window/td-p...

Same here, Tried all of the steps from the other forum but none worked.

devlabpano
Honored Guest

Same here. M1 Air macOS 12.0.1

I just updated from macOS 12.0.1 to macOS 12.1.  Same problem. White screen.

NoJohnsCena
Honored Guest

Getting this on Windows 10 after updating. I uninstalled/installed, but no luck so far. White screen on boot. The logfile appears to be blank.

william_mouat
Honored Guest

I have the same issue on M1 MacBook Air macOS 12.1

Klusterluck-Games
Honored Guest

Same problem at MacBook M1