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Oculus Developer Hub won't record when button is press

RehtseStudio
Honored Guest

Hello,

Before I could record from the ODH when pressing the Record Video button.  With the current version when I press it won't start to record but it shows an error, "Error: Device display is off". 

 

OculusDeveloperHub_RecordingError.png

 

Both my Oculus Quest 1 and ODH are updated.

thanks in advance.

27 REPLIES 27

debmasta
Explorer

at least we show that we are several people having the problem, mac or windows

For mac users, it is really needed as there is nothing I found to replace this. I wonder on windows, is sidequest not a good alternative ?

Sure, Sidequest is fine but it's nice not to have to use workarounds. I hope they fix it so we multiple options instead.

evan.cesanek
Honored Guest

I have the same issue: Quest 2, MQDH v 3.0.4, MacOS Ventura 13.0.1

joetothefutVRe
Explorer

having the very same problem with quest pro and .. side quest kinda works but on pro its all stanted and overall just terrible. I tried to crop and rotate but thats no solution. I really wish I could use the 4k casting with mdh 😞 really hope someone finds a solution

tassivg
Honored Guest

Having the same issue

diegozara
Explorer

I have the same issue... Any updates or ideas? 

Facundovan83
Honored Guest

same problem here, using quest 2 and mac. any solutions out there?

thks!

Same issue here. Just about to film the video for the store and I get that error message. If I try to change the settings to 16:9 and then start recording in the headset it's still 1:1. How am I supposed to generate assets for the store? Meta seems to be trying very hard to drive everybody away. But of course as a dev one needs to fulfil 50 quality criteria and when uploading the APK the devloper hub throws at me another 10 criteria at me I have failed. And then there was their V47 bug where the headset was bricked for devs for a week. Oh, screenshots sometimes even saves something on the headset but the preview window here is just black. This is just riddled with bugs.

MajorDoMamutus
Explorer

I was getting the same issue, until I switched Eye View to "Both eyes" in Recording settings.
After that it was possible to record using this button. The file is ofc larger (or in worse quality). It can be cropped  after recording to one-eye using eg. HandBrake.

MajorDoMamutus_0-1672928532984.png

 

Thanks. That indeed works but that basically then gives two square 1:1 images but to be able to create assets for the AppLab pages I need 16:9 and even more landscape. Also for the video. https://glasgowneuro.github.io/AttysHRV/ The trick mentioned here worked: select one eye, 16:9, highest res in the developer hub and then press record in the headset instead of in the developer hub. All pretty annoying especially when filming the clip.

PS: oh, Meta people did you update the shader compiler on the day of the shoot which caused low precision of floating point in the shader?