My app is The Dream Dimension in the gallery apps section for Gear VR. I am getting bad reviews because my app closes unexpectedly on startup. I don't have an s7 edge to test it out on, so I am not sure what to do about this. I'm using Unity 5.4.2, and being a Unity developer, I feel like its out of my control to fix crashes on certain devices. Could anyone with an s7 or s7 edge please try out the app and see if it work for you? I hope it's just something on the users side, like needing to update the Oculus app. Thank you.
I did setup some custom events when the app starts like you suggested before, but it won't help this situation since the app wont open for them. As stated before, I'm not able to reproduce the problem so it will be hard to debug. I hope the QA team could have a possible explanation. I appreciate your help.
There are no updates on my end. I haven't received any new complaints in months. This could be because the problem somehow fixed itself or simply because my app doesn't get as many installs as it did before.
