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Issues Accessing Friendly Display Name & Avatar Snapshot in All-in-One SDK v74

ImmersiveMatthew
Adventurer

Hello everyone,

I'm having trouble retrieving a friendly "Display Name" and a proper avatar snapshot using the All-in-One SDK v74. Whether I call GetLoggedInUser or GetLoggedInUser2, I only receive a username with no spaces (e.g., "ImmersiveMatthew") rather than the more friendly, spaced name (e.g., "Immersive Matthew") I see in my profile (see attached screenshot).

Additionally, I'm not able to obtain a usable profile photo. The legacy avatar URL is empty, and any attempt to capture an avatar snapshot either returns nothing or produces a solid black image.

Here’s a list of the Data Use Checkup (DUC) permissions I currently have approved (the ones in bold marked with an asterisk are active/approved):

  • Use Achievements

  • Use Add-ons: Downloadable Content and In-App Purchases Commerce (IAP)

  • Use Age Group APIs

  • *Use Avatars

  • Use Cloud Storage
  • Use Content Sharing & Livestreaming

  • Use Cowatching

  • Use Custom Items for Oculus Home

  • Use Destinations, Group Presence and App Deep Linking

  • Use Events

  • Use In-App Content

  • Use Leaderboards (global)

  • Use Leaderboards (friends)

  • Use Matchmaking

  • *Use Multiplayer with Photon/Playfab

  • Use Parties and Party Chat
  • Use Peer-to-Peer (P2P) Networking

  • Use Rooms

  • *View Oculus username

  • Display friends to invite
  • Enable users to invite others

  • *Use Voice Chat (VoIP)

  • Other

I notice there's a "View Oculus username" permission, but no separate DUC for "Display Name" or "UserID" beyond that. Given that I'm able to retrieve the username (albeit without spaces), it seems I have the proper permissions.

Has anyone else experienced similar issues with v74? Am I calling the wrong API or missing a specific permission (perhaps hidden under “Other”) to get the friendly display name and proper avatar snapshot? Any insight or guidance would be much appreciated.

Thanks in advance!

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there,

 

We understand that you are having issues with display names and Avatar snapshots in SDK v74, which we realize can be frustrating, but we know exactly how you can get some help.

 

Please get in contact with our developer support who will be able to help you with your exact issue. You can get in contact with them by clicking on the following link

 

We hope that they can get to the bottom of your issue for you ASAP!

 

 

Thanks for the reply.  Will reach out.